Reynolds Optical

I went in today looking for a holiday miracle and that's exactly what I got! I need to make a long drive tomorrow and with my broken glasses, I was in a total panic. I looked online for the best reviewed place as I knew it was a tall order to have them repair in such a short amount of time. The gentleman that greeted me was very kind and welcoming. Unfortunately, after showing him my metal glasses, he told me that they didn't have a welder and couldn't repair them. He recommended a local place that could but also offered to take the time to search the store for a possible replacement frame that he could put my lenses into. After truly looking through about every option they had, like a miracle on the last few pairs available, he found a potential match. Took them to the back room and presto, a few minutes later I had a perfectly fitting frame with my old lenses. I actually like them more than my original pair! Granted my chances were slim, he totally pulled it off and sent me on my way with some very reasonably priced replacement frames that perfectly fit my lenses.

I was very impressed by the speedy and friendly service at this place. Unfortunately, the frames are cheap and fall apart within a year. There is absolutely no warranty and no sense of responsibility. I bought two pair of glasses and both fell apart the same way. He told me I was maybe taking them off wrong! He would not even give me a discount on a different frame. He sent me to a repair store that wanted to charge me 80 dollars to fix them. I am so profoundly disappointed.

We love Reynolds Optical. They have a wonderful selection of high-quality frames and are meticulous about adjusting them perfectly. We have been to several of their stores and have had only great experiences, but at the outlet store on Sandy Blvd., you will find some lovely price reductions as well. And when you come in, ask for Gary. He is clearly an expert, and really took the time to help us find glasses we love. When we came to pick them up he was very careful to make sure the fit was just right and took his time making sure we were happy. Additionally, he is funny and charming, which is always a plus.

I needed a quick fix on the plastic piece on my glasses that sits on my nose. Loved that he was open on Saturday, No appointment necessary. Fixed them perfectly. His work was fast and cheap and he was very friendly. Great selection of glasses on display too. I'll go back again!

A true Mom & Pop shop. You'll be greeted by the owner Gary right when you walk in and he's a treasure trove of great information about optics. The place has the ability to make many types of lenses for a number of applications. I don't know about prices because Gary didn't even charge me for the work in adjusting my glasses (not purchased from him!), which was a wonderful surprise. I feel like I've now found my go to optician in Portland. You'll likely feel similarly.