First thing I noticed when walking through the door was the warm atmosphere and kindness in this intimate yet professional setting. I was immediately greeted with excellent customer service and genuine care. Top to bottom my experience was outstanding and I have returned multiple times with inquiries that are always met with haste to provide solutions for. Pauline and Celeste are amazing and honestly if I was in this profession, this would be the place I'd wish to work in any capacity. Dr. Tran went above and beyond in showing me pictures of my eyes and explained aspects I previously had no knowledge of. It was educational and for her to take the time to explain things I didnt know about my eyes after decades of wearing glasses was tremendously interesting. I've brought them food as appreciation for their kindness and I always enjoy my time conversing with all of them. I'll be continuing my support of this premier establishment and it will be the only place I bring my business when regarding optometry. Cheers to all of you at Rose City Vision Care.
About
Rose City Vision Care is an eye doctor and optical shop in Portland, Oregon, located at 4526 NE Sandy Blvd. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses and contact lens fitting. The practice is in network with 10 vision plans, including VSP, EyeMed, Spectera and Aetna Vision. Care is provided by Thuy Tran, OD. The optical carries 36 frame brands. It is open 5 days a week, including Saturdays. Walk-ins are accepted. Call (503)284-9071 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
4526 NE Sandy Blvd
Portland, OR 97213
Get Directions - Phone
- (503)284-9071
- Languages spoken
- English, Spanish, Vietnamese
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Tuesday | 9:00 AM – 5:30 PM |
| Wednesday | 9:00 AM – 5:30 PM |
| Thursday | 9:00 AM – 5:30 PM |
| Friday | 9:00 AM – 5:30 PM |
| Saturday | 9:00 AM – 12:00 PM |
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 87
Very pleasant experience, everyone was extremely competent and helpful. Got very cute new glasses with no wait!
Honestly their customer service is really bad. Most of the people there are unsmiling, curt and just not especially helpful or welcoming including the doctor and especially the front desk person. The only person that was nice was the young assistant. The doctor gave me a guilt trip about my son not wearing his glasses. I would definitely change clinics if it wasn't right by my house.
I ordered my contacts from them october 16th. I paid! It is now november 13th! I called about a week ago asking for an update. I was told they emailed them and were waiting for a response because the wait time on the phone was too long. It’s now been ANOTHER week waiting for them to answer/return my calls and ive called 6 times this week! I’ve received no updates! I shouldn’t have to come into the business just to get a response. This is horrible communication. They even have a texting service they have and ive gotten responses from them previously just all of a sudden now im asking about my contacts that i PAID FOR nobody knows nothing.
competent, nice appointment w/ the eye doctor, happy with my new lenses, helpful staff Tim Smith
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