Sam's Club Optical

Had a very pleasant experience with the technicians at the optical department in the Reno Sam's Club. They were friendly and helpful. They were knowledgeable about the products and took the time to explain each feature. I Wii return when new glasses are needed.

My experience at the Sam’s Club optical center in Reno was extremely disappointing. The staff was not customer‑oriented and their behavior came across as rude and unprofessional. I also perceived discriminatory attitudes, which is unacceptable in any service environment. Instead of providing guidance or genuine assistance, the focus seemed to be solely on pushing sales, with little to no interest in understanding my needs. As a veteran, I was especially disappointed by the lack of respect and support shown. This location requires significant improvement in professionalism, customer service, and inclusivity

Very exceptional service was provided and my visit felt very personalized and catered to my needs. The staff was very professional and courteous. 10/10 would highly recommend

I have never had a problem at this eye view center. they have took very good care of my husband and my self for years. I have never had any bad experience with anyone there

Poor quality service, optician refused to do a proper eye exam. She was guessing on my numbers, I received my glasses and they were too strong, I returned them. The assistance were nice. But customer service asking for a refund was not properly completed. Optician refused it. Please take your business elsewhere. She (optician) could at least recognize her own mistakes instead of blaming the customer. How rude. She lacks experience. - no star