Schwartz Laser Eye Center

Everyone at the office was so friendly and welcoming, but I especially want to recognize Ana. She was absolutely amazing from start to finish. She was so kind, patient, and genuinely caring. She took the time to explain everything clearly, answered every question I had, and made sure both my mom and I understood everything. The fact that she spoke Spanish meant so much because my mom was able to be included in the conversation. You can tell she truly cares about her patients, and that kindness doesn't go unnoticed. Definitely recommend this place. :)

I want to start off by saying the dr is wonderful. My issue is not with him. My issue is with the billing/insurance claim lady. My son was diagnosed with kerataconus. After seeing the dr he had us talk to the billing lady ms. Zenia. I think that’s how you spell her name. She took one look at his chart and said that insurance would not cover it and wanted us to pay 7995.00 per eye. I came home and told my husband and he called our insurance company on a three way call and based on the diagnosis and all the codes ms zenia told our insurance they told us that it would 100 percent be covered and all we would have to pay is our 50 dollar copay. Ms. Zenia insisted to our insurance company that they would not cover it. I asked if they could just submit it to the insurance and then if they don’t pay we would be responsible but she said she’s not doing that and insisted we pay the 7995.00 per eye. We decided to go elsewhere for another opinion and the new dr and billing department immediately sent if off for approval and in one week it was in fact 100 percent covered. Both eyes were approved and surgery was completed. I would definitely advise to get a second opinion if they tell you your insurance company won’t pay or just call your insurance and ask yourself. Either she needs to be trained again or she just doesn’t want to do her job. Also, they charge way more per eye which was crazy.

Highly recommend this place! Recieved LASIK eye surgery during 2017 and was not disappointed with the results. I went in to see if I was a good candidate for the procedure. Under went some tests and eye measurements which I have never done before [the weirdest thing was getting my eyes numb and having them poke them with a measuring tool to measure the radius of my cornea. Felt like my eye ball was swollen]. When I was informed of the procedure I set a date and could not wait. The day of the procedure was like any other day of surgery, you arrive early, the staff preps your eyes for surgery, and you go into it. The entire surgery took around 10-15 minutes and after I went home and slept. It took a few days for my eyes to heal but 12 months later my vision is 20/20 and I am still amazed with the results. Overall very pleased with this place and highly recommend to anyone looking at correcting their vision. They also have great selection of sunglasses.

Scheduled appointment, cleared my day, took off work, arrived only to be treated disgustingly! They demand insurance card to make copy even if not using said benefits! Kindly explained that but reciprocated curt tone aggressiveness causing me to exit and NEVER return! Had 10k ready to give them for cutting edge eye treatment! Consider hiring professional staff as misrepresentation loses patients and bankrupts a business!

My experience at Schwartz laser center was a pleasant one. I appreciated the warm welcome that I received from all of the staff. This was one of the most thorough eye exams I have ever had. Dr. Schwartz was very down to earth and he answered my questions in a clear and concise manner which I appreciated. Overall I had a great experience and will be referring my loved ones.