Sebates Eye Centers

Dr. Sabates has provided eye care for our family for several years and has saved my husband's eyesight. He is kind, knowledgeable, highly skilled and careful always to explain clearly to both of us exactly what our options are. The office staff is friendly and helpful, and our visits always leaves us encouraged.

I just saw Dr Wiggins and it was the worst experience I’ve ever had. He gave me a shot near my eye and shoved the lidocaine in so fast I screamed and came out of the chair. I was left by myself for the next 5-10 minutes. When he came back in I’m not even sure he cleaned his hands. He then proceeded to cut on my eye and I had to beg him to slow down! He didn’t listen. It was so painful. Then when I left the whole right side of my head was numb.clear yo the back of my head. I felt sick to my stomach and I didn’t think I was going to make it home. It was awful. I won’t be seeing him again!!!

While I have always valued the quality of care your practice offers, I was very disappointed with how my last visit unfolded. My appointment was overbooked, leading to an hour-long wait past the scheduled time.I felt that the pre exam with the male technician was extremely rushed and incomplete, which left me feeling unsettled about my vision care.Dr. Krishna also appeared to be in a hurry. Do not recommend this eye center. I will be going elsewhere for my eyecare needs.

I requested an eye exam through my eye insurance which should have been 100% covered. Instead, they submitted the exam through my medical insurance and billed me $246. When I asked for clarification at check out they said nothing could be done after the fact. When I called and spoke with an office manager they said it would be reviewed and reevaluated. I continued to recieve text and bills in the mail. The last bill I received informed me it's the final bill before they send it to collections. I will have to pay it now and try to deal with it after they have my money.

Can't seem to figure out how to schedule VA Community Care Veterans who have been referred to them AND authorized to get services. Lost an hour of my time trying to work with their schedulers and the VA Community Care representatives to try and get an appointment. Was told it would take 2+ weeks before they could schedule his appointment even though they had available appointments that were sooner.? (He has to wait because he's a veteran??) If you are a Veteran using a community care referral for your eye care needs...GO ELSEWHERE. Sabates clearly doesn't know how to use the Optum billing system!...and you will have to wait longer for appointments. You should not have to wait for an available appointment! Other service providers can get to you faster!!!