Shawnee Optical - East Erie (AEG Vision)

The staff is super nice and friendly, the doctor took his time with my eye exam, which was really nice. It was a great experience and a stark contrast to some of the other places I’ve been to in the area. They even worked with me when I explained that I didn’t have enough for a co-pay that day. They still let me pick out my frames and set up my lenses then made another appointment to finish everything up and pick up my glasses after I get paid. 10/10 I’ll be going here from now on for my eye care.

Staff was great however they charge you everything they can for the lenses! $296 for glasses is unreal! Won’t be coming back!

The staff is SO helpful and friendly! They definitely go above and beyond for their patients!!

I've been going to our local Shawnee since my daughter was prescribed glasses at 2yrs old. They've always been very welcoming and accommodating. Recently, we went down for her new RX and had an issue with her insurance, it was on the insurance's end and we could easily have been told to come back once straightened out. Instead, the wonderful associate had my daughter pick out her glasses, took down a copy of the card and my phone number. She told me not to worry she would keep checking and as soon as her coverage showed active she would send it in. Sure enough that's exactly what she did! Not only did she believe me when I told her it was the insurance's error, but she made my daughter feel comfortable and made sure she was able to get the glasses she wanted. To my that's exceptional service and true definition of going ABOVE AND BEYOND for your customer. Thank you! I highly recommend this location.

Double charges for certain coatimgs on lenses. Ask for an itemized receipt. Doctor Fischer is fantastic though. Very expensive compared to other optical places. This is not a hometown optical place. Owned by an out of state company.