Shopko Optical

I love the staff at shopko optical! Sam assisted me with any questions I had, very helpful and full of information. All around great experiences!

This was quite literally the worst place I have ever been to.. They apparently hirer anyone with two working eyes - the workers can’t even make sure they are looking at the correct patients charts.

THE BEST customer service. We have come here for a year now. My college age son had his exam last year but not any change to his prescription so he didn’t need glasses at the time. His two year old glasses he purchased from another local store broke last night. He stopped into the other store and asked if there was anything that could be done to fix them, he was told they were out of warranty and nothing could be done. We were fully prepared to pay if there was any fix available, we just wanted something temporary to get him by, but they had nothing to offer. His exam is in a couple weeks at Shopko so I told him to stop in to see if they had any ideas on if we could rig them to hold him over till he gets his new ones, and remember, he did not get these glasses from them. They are always so friendly and helpful I figured they could at least let him know if there was anything we could do. Well the wonderful girl who helped him, I believe her name was Clarisse, she fixed him right up. She was able to find a different arm for the glasses and install it for him. He was so relieved and happy and asked how much he owes. You can imagine how shocked we were when she said nothing. I truly can’t say enough about the awesome people at this location over by TJ Maxx. The doctor is amazing, she’s down to earth and a joy to see. I’ve never looked forward to going to the eye doctor, but she is seriously so funny and friendly. All of the staff I’ve worked with and seen in action have been amazing too. I’ve watched how they work with all types of people, they treat everyone with the same respect and dignity, which is so important. I had been getting my glasses online recently because I didn’t feel like I was really getting any service for what I was spending. I feel totally comfortable spending my money at this location, and will tell everyone I can to do the same. This place makes you truly feel valued and taken care of. A huge thank you to all the staff. If you need an eye doctor and staff who care, this is your place!

My family has been coming here for eye exams and glasses for a few years now. Dr. April is so pleasant! On my latest visit, David helped me pick out frames. He nailed it with the first pair! Everyone is very friendly and patient. I appreciate their honesty when choosing frames.

The staff here is awesome!! They were extremely friendly and helpful. I am VERY picky...I ended up having to get a whole new pair made because the fit on the first wasn't quite right. I went in several times for tweaks to get the perfect fit and each time they were happy to help, very professional. If they were annoyed by my constant need for tweaks, they didn't show it. Absolutely recommend! And both pairs of glasses were in in less than 2 weeks.