It saddens me to leave this review, but after being a Simon Eye client for over 25 years (since I was a toddler!), I won’t be returning after my experiences at the Glen Mills location. During my first visit post-office transfer from Hockessin, I saw the male optometrist Dr. Bumstead, who was over-complimentary of my appearance in a way that made me feel like an object instead of a patient. During the second and final visit, I was grateful to see the female optometrist (Dr. Bwint). She first looked at my age and told me I “better start having babies soon,” which made me extremely uncomfortable. When I provided her with feedback about the male optometrist making me feel uncomfortable, she brushed it off and encouraged me to take it as a compliment. Both times I left the office quickly and with my skin crawling. While I understand neither doctor had bad intentions, both could benefit from significant sensitivity trainings. Until then, if you’re a woman or a person of color who’s more at risk of medical objectification, I would steer clear of this place or visit another Simon Eye location. Update: I forgot about a third time I visited, where I waited for nearly two hours and had to leave without being seen due to other plans. Very disorganized!
