Southwest Orlando Eye Care

We had out basketball team from KY in Orlando for a tournament and one of our players received a significant eye injury. We took him tO Southwest Orlando Eye Care and Dr. Marx and Dr. Nevada, along with their team were awesome. They prescribed several eye drops and we had to make 4 different visits (all worth the trips) while in Orlando so they could monitor the eye and ensure it did not get worse and was healing. They were very thorough and communicated with our eye doctor back in KY. If you you are in Orlando, and have an eye issue ( which I hope you don’t), I would highly recommend Dr. Marx and Dr. Nevada and their team! 5 ⭐️!

I had a great experience as a new patient at this facility. I was seen in less than 15 minutes, where the staff was kind, receptive and professional. I had many questions and they patiently answered each one. At one point, I had difficulty tolerating the process due to discomfort with anything being near my eyes, but they were very accommodating and patient until I calmed down. Even though they were not required to do anything of that nature, they still had compassion even though I felt embarrassment for the way I responded. My doctor was highly knowledgeable, appropriate, at times demonstrating warmth and humor into what made the appointment feel more lighthearted. Upon choosing my glasses, all of my questions were answered again without haste and they seemed pleased to service me in any way they could. They were upfront about costs and coverage throughout the process and notified me as soon as the glasses were ready for pickup. High quality, efficient service.

Dr. Nowell is excellent and I’ve known him for years. He is very caring and compassionate. David his personal assistant is genuinely kind, caring, and goes the extra mile. You feel so amazing in his presence. He goes over everything with you to make sure you understand, a wonderful young man.

Dr. Nowell gets 5 stars but he’s now retired and irreplaceable in my view. The lady who was going to charge me to give me my PD gets 1 star. The guy who came to my rescue totally made up for the 1 star lady and he gets 5 stars. He was great, calm, helpful and just nice as well as knowledgeable. So much so that I ended up buying a pair of glasses.

I had a wonderful experience at Southwest Orlando Eye Care. The entire team was welcoming, professional, and made the visit very comfortable from start to finish. The doctor was thorough, patient, and took the time to explain everything clearly, which I really appreciated. The exam felt very comprehensive, and I never felt rushed. The staff was also very helpful when it came to choosing frames and answering questions about my prescription. Overall, great service, knowledgeable care, and a friendly environment. I would definitely recommend Southwest Orlando Eye Care to anyone looking for a reliable and caring eye doctor.