Southwest Retina Consultants

Thank you to Dr. Kasuga, Liz, and the rest of the team at Southwest Retina Consultants. I have been a patient of Dr. Kasuga for the past five years.I appreciate and am grateful for Dr. Kasuga's excellent care, as well as the positive outcomes for my eye conditions. He is caring and takes time to explain concerns and procedures. Additionally, Liz is supportive and compassionate.They make a great team. I have waited beyond my appointment time to see Dr. Kasuga...he is worth the wait. Thank you!

I have seen Dr. Richard Hwang at SRC for three years. I appreciate how they have worked with me and my insurance to keep me happy as a patient. My care is consistent and professional. When I need emergency care I am seen asap. He and his team are exceptional in their care for patients!

I can only mirror the other 5 star reviews. Dr. Kasuga and “his” staff members are amazing. No matter how busy ; Dr. Kasuga takes the time to speak to you as if you matter and not the next insurance card. There are very few people like him and his staff in the medical profession. They are truly sincere and genuine. It’s my understanding that his staff follows him to each location. They (he and “his” staff) saw me on Wednesday and performed emergency surgery on Thursday and followed up in different office on Friday with same great staff members. Also its my understanding that they are one of the few if any specialists in the El Paso, Las Cruces area. They are busy and sometimes front desk or intake nurse leave a little to be desired but all things considered this is one first class operation with Dr. Kasuga and his staff.

Every time I take my mom to her appointment, the copay keeps getting higher. On one occasion, the clerk wrote down “paid” on one of their business cards because she “didn’t know how to print a receipt.” Today’s visit was the highest. When I asked the clerk, she was rude and told me that my mom still had a balance from her previous visit despite me paying for every single visit. I called the insurance company who told me that in fact they had sent a claim twice for the same visit. Very disingenuous accounting practices.

I drive my neighbor there once a mo for her eye injections 💉 😑. The waiting room is always full just be patient and prepared to wait for a while.