Speak Eyecare & Designer Optical

Dr Speak is great! Very professional always makes me feel well cared for. She knows what’s up. The rest of the staff is also fantastic. Good vibes for your eye balls

My family has been patients of Dr. Speak for more than 10 years — my wife, my kids, and myself. We've never had a real problem until this year, when a completely new level of unprofessionalism showed up with the current front desk staff.In 2026, they canceled our appointment twice. The first time, they claimed they "didn't have our insurance on file" — despite the fact that I had come in for an emergency in October 2025 and the office already had all of that information. We had to pull both of our kids out of school to make that visit happen, and then were forced to reschedule anyway.The second time, they canceled again for the exact same reason — supposedly not finding our insurance. So I called our insurance company directly to check, and confirmed that Dr. Speak's office is in-network. There was never a real issue — just carelessness and a lack of basic due diligence on their end.What's most frustrating is that we were denied care with no valid explanation, after a decade of loyalty to this practice. This isn't a one-off mistake — it's a pattern of negligence from the front desk team. I hope Dr. Speak sees this, because her staff's lack of professionalism is actively damaging patient trust and driving away long-term families like ours. Truly disappointing.

I could tell as soon as I walked in that Speak Eyecare would be my new favorite vision shop!!! The team was friendly and kind and Dr. Speak is a true genius, taking time to answer questions and concerns, in a very thorough manner. This is one appointment I will actually look forward to every year!!!

I have been going to Dr. Speak for many years now. She is great. She spends time with me and explains things in detail. Very caring. I had an emergency recently and they got me right in to be seen. Great staff as well. I highly recommend.

Is there a rating greater than five stars, because I cannot recommend Speak Eyecare enough! From the second I walked through the door, the staff made it their mission to ensure I was comfortable, had my questions answered, and felt like I was surrounded by professionals who truly cared about my vision. I had had a very bad experience with a previous eye care provider, and it truly felt like everyone at Speak took it personally to ensure I had a better experience. The entire staff was warm, kind, friendly, patient, and funny, and answered all of my questions. In a time and age where customer service is the exception and no longer the norm, the entire staff at Speak made me feel welcomed and safe. I am grateful to have a new partner in my vision care, and thank Dr. Speak, Megan, and Shannon for their kindness and care.