St. Louis Eye Care Specialists, LLC

We’ve been to this office twice. The first visit went fine, no real issues. The second visit (approximately 1 yr later) was a very different story. The visit took almost 2 hours and it seemed a little haphazard. We were being switched from rooms and Dr Blatt didn’t seem to listen and was rushed during our visit. We scheduled a follow up for 6 weeks later. When confirming our appointment a week prior to it we find out that the staff changed our appointment time without talking to us. I reached out to the office manager and left a voicemail asking for a return call to sort the situation out and I never heard back from her. The day of the appointment I call to reschedule it and the manager didn’t even acknowledge or apologize for not returning my call from a week ago. In the meantime we went for a second opinion for my son. At this new doctor we find out that the prescription glasses Dr Blatt ordered were completely the wrong ones and the plan in place for attempting to correct my son’s lazy eye was the exact opposite of what we needed to be doing. So now we have to pay for new glasses out of pocket. We have also cancelled all our future appointments with Dr Blatt due to the poor/wrong care and disorganization and lack of professionalism of the office staff.

I had a very disappointing experience with this office due to a complete lack of respect for my time. I took my son out of school and took time off work to attend a scheduled appointment. When we arrived, we were told they were running late. I asked for an estimate so I could decide whether to wait or reschedule, as I also had to leave to pick up my daughter from school. I was told there was no way of knowing how long the delay would be, but that they would do their best to see us in time. After waiting 30 minutes, we were then told there was no way they could see us and have us finished within another hour. At that point, the appointment was effectively impossible to keep, and our time had already been wasted. I understand that delays happen, but the lack of transparency and the failure to communicate realistic expectations was extremely frustrating. I would not recommend this office to families or working parents who need providers that respect scheduled appointment times and patients’ commitments.

I recommend looking elsewhere. Complete disrespect of time. I have been sitting here with two kids for an hour. Was even asked to come 30 minutes early for our appointment and an hour later we still haven’t seen the doctor. This will be the last time anyone from my family comes here.

Receptionist needs to hand people whatever she is giving back instead of just laying it on the counter and greet her guest. The chairs in the lobby and in the exam rooms needs to be deep cleaned!!! Dr Blatt needs to use soap and water when washing his hands coming into a patient room instead of just using cold water to rinse his hands

A great private practice that really cares about their patients. We were seen in a timely manner for all appointments. Dr. Blatt was very caring and answered all our questions. We have been very pleased with the results after adult strabismus surgery. We would highly recommend a consultation with him for any child or adult who has been dealing with these specific eye problems.