Stanton Optical

I had nerd 🤓 this glassware after you guys smoked my glasses up. I’m goin to give 4 start because I like the frame. But you know who do it. Don’t try to cover it up 👀 hmmmm 🕵️🕵️🕵️should hire me instead or send me a free frame, by mail I feel bad for my Wife having to write a review. But at the time it was the most appropriate thing to do

optician at this location is very nasty rude, and has no bedside manners. His disposition is very ugly. It does not go out of his way to help the Help me who's been a long time Customer of Stanton logical I did not have time to do a exam that same day, but my contacts had ripped and I made an appointment to go back and do the exam the same week And I asked for a pair to hold me over until Thursday rudely deny that, and as I said, I made the appointment to come back to same week to get your permit to order the Contacts plus he wanted me to purchase a pair of trials .. trials are giving freely to these businesses or so that people can try them out before they purchase them and this guy wanted me to purchase a pair of trials noticed the word or the term is trials and this optician Jed wanted me to pay for a pair that's given to them for people to try on a daily basis. I thought that was very beneath what the standard of a business should be doing he should be happily giving me a pair to try because that's what they're there for, but he denied that and walked away and said I have to pay for it or make an appointment. This guy has no bedside manner. He was so rude and so mean he shouldn't be dealing with the community or people at all just because of his disposition and his bedside manner. He doesn't smile he doesn't greet you nicely or The energy around him is just bad. I don't understand why people are hired and putting these positions where you have to greet and talk to people all day every day and their bedside manner and disposition is so not fitting of that position. Stanton has to do better. So I cancel my appointment for that location and I went to the Forest Hill or West Palm Beach's location where they're always happy to help. This guy needs to be let go and he's the optician. I didn't want him checking my eyes so I went to another location for my contact lens exam

This is from Monday, august 17,2026 When I walked in, it was fine. I was THE ONLY ONE... Nice place and very convenient location. I got my appointment the same day within one hour. But... as the appointment went on, the experience started to decline. The two women who were at the desk and the one who did my eye test were just very negative and mean to the other technician named stephen and they would give him the eye roll anytime that they would interact and seemed like they didn't want to have anything to do with him for some reason? The body language is very negative and anytime he would ask them a question, they would act like children with a tantrum.... Stephen was great, a bit shy.. Because my right eye was blurry (tested by the female tech). It seems like they have automated "signature" from a doctor that approved my vision test... I had to go to the Boynton Beach location to get an *actual doctor to check my eye and there was a difference with the prescription strength so I had to wait another week for my eyeglasses to be remade. Plus, I was told that it would have been free to get my eyes rechecked. But when I went to Boynton Beach location, it was $29 extra and I had to drive from Palm Beach Gardens. I spent about another four hours in Boynton Beach office getting my eyes rechecked. If only palm beach gardens had an actual doctor.... Stephen was great we talked about france and how I wanted to learn french and he has good patience. If I were in his positions i wouldn't be able to tolerate his two coworkers and i consider myself VERY patient. I was almost going to say something to them about their attitude toward him, but I held my tongue. The other employee, the tall black guy was nice. we happened to walk in the same time and he opened the door for me. 2 week later once i picked up my glasses, he adjusted them perfect. on the first try! Awesome job. This place has potential, but unless things change with this location or prices go down significantly lower * have a full time Doctor there. i won't be going back. Sorry

Don’t waste your time going to this place. They are so awful. I took my husband’s glasses Last weekend because one of his screws broke, and I thought they could take it out. But all she did was scratch the plastic around the frame and she couldn’t even take the screw out because they don’t have the proper tools.So she said if I can get the screw out then she would put a new one in. I had to Spend my own Money. I got the tool I needed. I Got the screw out. Then my husband went inside and took the glasses so they could put the new screw back in like they promised.So I trusted them to put a new screw in and they just made it worse.She bended the frame And also got another screw stuck in there. Then they don’t want take any accountability saying that the screw we brought in was stuck in there when clearly there was no screw even in there they lied so much and her solution was to spend $300 on a new frame. The Girl doesn’t want to admit that she was wrong. zero accountability for what she did to my husband‘s eyeglasses. Truly, unbelievable and disgusting. In the picture below, you could see the proof that I did take out the old screw.

I had a wonderful experience at this Stanton location! I came in on 7/11 and Aurora was so helpful!! I went in just to browse after my eye exam, and she was willing to go the extra mile to answer each and every one of my questions, even though I didn’t purchase anything. I fully plan on returning when I’m ready to get my glasses, and I’m going to ask for Aurora!