Stanton Optical

I want to leave a five star review for Stanton optical. Wow, I am so pleased to have found this place! Olyvia, Emmy and Dr. Abbey were professional, knowledgeable , nice and financially affordable. I am so grateful to have found them. If you’re in Wichita Kansas make sure you go in and tell them Michelle says hello.. 👋

I absolutely love this place. They have gone above and beyond repeatedly to make sure I could get great quality glasses on a budget. The manager has shown great kindness and is just an awesome person. I would recommend this place to anyone!

Sorry my appointment interrupted the doctors lunch break, myself and the person that got there before me had to wait over an hour to be seen for a 2 minute exam. Those time slots should be blocked out if he can’t handle waiting for the only two people with appointments that day. Seems like he doesn’t really value people’s time. Huge props to the receptionist/tech who seems to be more competent than the doctor.

I debated on whether or not to post this, but ultimately people should know. Me and my spouse came in for the 2 for 89$ deal with a free exam, we called and made sure we could get seen for our exam and were told yes. Then my spouse was able to get stuff done but not me because my prescription was “too complicated” and I needed to be seen by the doctor who wasn’t there. Also when my spouse went to get stuff they told him AFTER the exam he didn’t qualify for 2/89 because his prescription was “too complicated” and had to pay 129. I had to come back days later to get seen by doc, then I picked glasses out and was done. Then came to pick up my glasses which were INSTANTLY blurry, I immediately told them and they said that’s NORMAL!! I said this isn’t right and was told “wear them for a few days while your eyes adjust” trying to give the benefit of the doubt I did. A few days later I called said it was too bad, had to come in AGAIN because “my prescription” might need to be tweaked by doc. Came in saw him, said my prescription is fine and it doesn’t make sense, he took my glasses back and saw they were out has READING glasses “+” when I need far “-“. Whoever cuts the glasses needs to be properly trained, this is CRAZY, and instead of the associates saying it’s “normal” they should look further into it. My spouse had the SAME issue difference being his were cut wrong. When everything finally got sorted out the representative “Bruce” did apologize for everything and gave us free cleaning kits for our trouble, but this situation is ridiculous and should’ve never happened. I’ve been to many eye please similar and have NEVER experienced this. The person who cuts the glasses should receive proper training and have work double checked and the representatives one name “Ryun” and the other female I don’t remember her name I believe started with an “L” should’ve brush off customers who say something is wrong. The doctor and the tech were both wonderful which is why I’m giving two instead of 1 starts, also I appreciate Bruce apologizing.

Cannot say enough great things about Stanton Optical! We were in Wichita from Illinois. My son had a mishap with his contacts. Stanton optical employees got us set up with replacements and out the door in 10 minutes. Thank you to the staff for making an already stressful trip LESS stressful! You guys rock!