Strong Optical at College Town

Excellent. Allison helped me out, (Optician), graciously. Beautiful pair of glasses that my insurance covers. There's Manny options here. Walk-one accepted too. Just sign in and they'll wait on you in order it was received. Paul in the back it's free. On Hope Ave you have to pay for parking... nice bathroom for all genders. Hungry? There's plenty of take out next to and across the street, while you wait.. my husband had an appointment for the Opthalmologist, that's customary.. 🤓🕶️

Probably some of the most appalling conduct in front of patients and customers that I've wittnessd in quite a while. Took my mother in for a post surgical followup for an eye exam. The woman working the desk was performing a job interview while working at the desk. After the applicant left she proceeded to loudly badmouth her in front of the waiting area to a secretary. It was loud enough that I'm pretty sure it could be heard in the eyeglass shop as well. After the appointment my mother wanted to look at getting two new pairs of eyeglasses so we began to browse the shop. The same woman was now working in the eyeglass shop and asked us if we needed any help. We told her what we were looking for and she proceded to try and dissuade us away from looking by implying we couldn't afford to purchase from the store. After giving up trying to get us to go away she put in a half hearted effort to present us a couple of frames that did not match what we were asking for. After explaining again what we were looking for she then tried to get us to go to another store before saying she had to go do other business and if we needed anything we could talk to the other sales associate that was now available. I don't have words to describe how unprofessional this woman was and sadly I never got her name. The date of the visit was 10/19/23 the woman was 5'7"-8" black hair tied up. She had thick plastic framed glasses and heavy eye makeup.

This a super nice place to look for eye glasses . The staff greets you at the door and is extremely knowledgeable about fit, fashion and trendy looking glasses. They have an optician in the back area too. After going to at least 10 other optical stores in town, this one is top notch. I would have saved myself so much time if I would have went here first. Dave was amazing at getting our family fitted correctly for glasses. The prices are reasonable too! I highly recommend this optical shop.

Dr Krech stands out compared to other eye doctors I've visited recently. She took the time to explain every test and the results clearly. She listened carefully to my concerns, all the while keeping the visit short.

Horrible customer service. Asked them to fax over a prescription to a different (and cheaper) provider. They either didn't want to or were so incompetent that it took two weeks and multiple phone calls for them to finally do it. Every receptionist we spoke to was rude and curt. Avoid this place!