Strong Optical Shop serves patients in Webster and the surrounding part of New York from its office at 875 Hard Rd. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames. Insurance accepted includes VSP, EyeMed, Aetna Vision and Cigna Vision (11 plans in total). 20 doctors are listed here, including Wei T Chen, OD, Brooke E Donaher, OD and Jessica L Dasilva, OD. The optical carries 36 frame brands. You can walk in without an appointment. Call (585) 273-3937 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Plan to wait at least 30 minutes after your scheduled appointment time before even entering an exam room. It’s not a one time occurrence. Happens every year. Extremely frustrating.
What a disgrace! I drove my daughter to her 4:10 eye exam. They did the tests, still waiting for her doctor to come in the room at 5:40. She's ready to walk out. Patience is a great virtue, but this is ridiculous! Maybe ny 6 or 7 she'll be out. Definitely would never recommend this place.
The doctors and staff are great but I will not use the optical shop ever again. I had new lenses put in existing frames. I returned multiple times because the lenses kept cracking. The last time I went, the technician who had ordered my glasses had left that location. It turns out he had ordered the wrong size lenses and tried to compensate, by tightening the frame, causing the cracks. Finally, someone actually double checked the measurements and found the error. My glasses have been fine since.
I have used Flaum for some time now. I am disappointed with the administration and considering leaving. They have canceled 2 appointments now for the optometrist. My ophthalmologist does not seem concerned with the side effects of the Vabysmo injections I have received. My original eye doctor left the practice and I feel like I am getting second rate care. While speaking of my concerns the doctor seemed more concerned about his title of doctor than my suffering. I had called him by his name. The man is 30 years junior to me. When I speak to any of my physicians I use their given name. It seemed petty.
Very disappointing experience with the optical shop. I requested a contact refill and gave them the brand and prescription in MyChart. The optical shop did not order the correct ones. They eventually ordered the correct ones but because the box was opened (I ran out of contacts during the delay they caused) they would not give me a refund for cost difference. The mistake was made by them, so the opened box policy should not apply. I will never work with the Optical shop again.
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