Sunburst Optical

I have been going here for a few years. Scheduling is easy. The doctor great; thorough and explains everything to me. The optical assistant Zane is outstanding. He spent well over an hour with me helping me pick a pair of glasses. So why only 4 stars? Turnaround time of 2+ weeks to get your glasses and a somewhat abysmal selection eyeware. After over an hour, I only found one pair of glasses that was suitable, and even then I settled.

First time here and it was a very fast and easy process. Everyone was very friendly and professional, especially the gentleman at the end(I **believe** his name was Xander)who helped me pick my frames. He helped me pick the ones that suited my face and made sure they were comfortable, as well as explained the pricing and addons in an easy to understand way. See you in a few weeks for my new glasses! :)

First things first, Alexander C., he was amazing! Excellent customer service, attentive, good insite on the products they offer. If my experience was based only on our interaction it would be 🌟🌟🌟🌟🌟 This was an interesting experience, the office is EXTREMELY tight, and the exam chair/equipment wasn't well maintained. I was asked to slouch as the viewing device wasnt able to reach me, im 5'5" so it's not a big expectation. Gilbuena was professional and explained my exam well and in terms I understood. End result, not a bad spot, but limited selection on glasses and the equipment does need tlc. But it's convenient and local for south east tucson/vale.

We had such a positive visit at Sunburst Optical for my daughter’s contact lens fitting. The optician was patient, encouraging, and genuinely caring. They walked her through the process step by step and celebrated with her when she got the lenses in on her own. It’s rare to find that level of kindness and professionalism in one place. We’ll definitely be returning.

I was so impressed with the care my son received here! He was nervous and is very young, but you can tell that everyone there genuinely cares about who they are providing care for and made him so at ease. My son has actually been asking to go back because he thought they were so nice and loved the puzzles and games they did with him. I am so thankful to have found solid vision care! They also took their time and didn't rush through the appointment at all which was amazing. I would highly recommend Sunburst Optical to anyone looking for excellent family vision care, especially for very young kids.