SVS Vision

My appointment with SVS was the best eye place I could had experience. From the beginning to the end it was a blessing. All the staff were exceptional and felt like a loving family. Very helpful and patient with the customers which included myself. I was nervous before walking in and during the exam and choosing the Eyewear, all the nervousness went quickly away. I will recommend this location and the company to anyone and everyone I know. They're all are in my prayers and I'm looking forward for my next eye appointment.

I haven’t been to this location in a long time. There is a new doctor now and while the whole front staff was pleasant and nice the doctor that seen wasn’t so pleasant. She just wasn’t welcoming at all and I’m not use to anyone acting this way so it was a little frustrating. I asked for an contact case to put my contact in and it was like she had an attitude , I said thank you plenty of times and nothing in return, she didn’t say your welcome not once. Hopefully she’s more pleasant next time .

Personable and professional Dr and support staff. Under whelming customer experience. The SVS corporate office provided the store an eyeglass case that was clearly too small and unable to store my large frame glasses. Not sure why SVS would have large frame glasses available for purchase and knowing that they do not have the correct case available for the customer at pick up. I do not feel like a valued customer. I chose SVS for convenience and proximity but I feel that was a big mistake.

The eye doctor was good. I was sent to a specialist and called back to see what was my next step, the lady was dismissive., she said nothing came through on fax and they'd call me back when it does that was about 2 months ago. If she sent me to a specialist I think that was kind of important to get me back in to let me know what I should do now. Horrible experience

I moved, so I wanted to go to the svs by my house because I really liked my other svs vision in Taylor. I called to make an appointment and the staff answered the phone laughing and told me to wait. Unprofessional, but okay. She came back on the phone and got all my information and then hung up on me. No call back. Rude and unprofessional, I would rather take my business elsewhere as this place is an embarrassment to the svs brand. Would not recommend.