Target Optical

Lisa, Rick, and the doctor Chantel I believe was so great to me! And my guest. Lisa helped my pick out the best frames and made me feel lovely. Rick did my eye exam and was very patient with me while I was laughing. Out of excitement and nervousness. The doctor was great she felt like family. Wanted the best perception for me as possible. Best eye exam experience I’ve ever had.

I had heard from our Ins. Rep about Target. This was the best eye exam that I had ever had!!! 4 test machines before you even see the Doctor!!! I have been to other places and have not received this type of service. If something is wrong with your eyes, they will find it. They really do care about the health of your eyes!!! The frames were included at no cost through my vision plan Eye Med!!! Then my 2nd pair was 50% off...so 2 pairs with progressive lenses & the protection plan for under $400.00!!! The staff was very friendly - Veronica was answering all of my many questions and was happy to do so! Rick was very helpful and complimentary with my purchase. I am definitely telling everyone about my experience because it was a good one & I will be back. Thank you all!!!

Teri did a great job! She super passionate abt what she does and knows her stuff 😍 I’m so grateful for her help! And saved us so much money on 2 pairs! If you have Eyemed thru State of IL come here and any vision plans!

Was not told it was an exam via IPAD. Waited 30 minutes for scheduled appointment, with no seating available. Needed new contacts as I have torn my left one and unfortunately was my last (totally my fault I didn't realize that). Did not have my prescription in so was told it would be 5-7 days to order trials. Waited another 20 minutes after completing exam just to pay my copay. Welp, it's been over 2 weeks and still do not have trials. Zero communication from office regarding trials. I called about a week ago and was told "we'll call you when they arrive". Crickets.

I gave Target Optical a try after having called or visited 4 other companies. When I arrived, I witnessed exceptional customer service with an elderly customer and another customer that were there before me. They both left satisfied, then it was my turn. I was asked a few questions about my needs and was shown a few selections without delay. The service was professional and smooth from beginning to end. Great Job Rick! I don't visit Target very often, but I will shop Target more because you treated me with respect.