Had the most thorough optical exam I've ever had by Dr. John Fults ! Tom the optical manager was extremely helpful and gave excellent customer service.if you buy an upgrade Sam's membership you get 20%off your glasses which is a good deal for me because I don't have eyeglass insurance and saved some money.you get your new eyeglasses in a week. I was happy with the service and would highly recommend them. The selection for frames we're moderate but I was able to find one I liked :)
Sams Club Vision Center
About
Sams Club Vision Center serves patients in Springfield and the surrounding part of Illinois from its office at 2300 W White Oaks Dr. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Insurance accepted includes Humana (4 plans in total). You can walk in without an appointment. Call (217) 698-7662 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2300 W White Oaks Dr
Springfield, IL 62704-6423
Get Directions - Phone
- (217) 698-7662
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Reviews on Google 6
Customer Service is HORRIBLE. not one person that works In that area, knows what professional stands for. The optical manager is a slob. Fat belly always hanging out. Barf. Clothes are wrinkled. The older lady ignores people and the tech in the DR area appears dirty and curses like a trucker! Pathetic optical team. No way I'm even attempting an eye exam their. 😫
When I called to schedule an eye exam, I was told they only offer a video consultation with an optometrist, but a technician does the actual exam. For this they charge $80.00! I don't think so.
Customer service was awful! They assumed that I did not have insurance and went ahead to ask me for advance copay of $75 yet I had insurance. After vehemently dismissing my insurance, she later found out that I indeed had the cover. After all that, she didn’t think I needed any apology. I found that too rude and unprofessional!!
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