I recently started my eye care with The Eye Care Institute and I was very impressed with the entire team. Everyone was so kind, personable and professional. The entire service was efficient and they seem to take great pride and give extra attention to the level of care and service they provide to patients. The communication was top notch and I was told exactly what would be happening during my examination as it progressed. I met with Dr. McIntire who was thoughtful and thorough. She explained everything in detail and was delightful to meet. I could not have had a better experience and will be seeing her for my eye care journey going forward. Thank you for an exceptional experience!
The Eye Care Institute
About
The Eye Care Institute serves patients in Louisville and the surrounding part of from its office at 1536 Story Avenue. Expect a clinical visit here rather than a retail one: exams are offered, but no optical shop is listed. Listed services include dry eye treatment. You can walk in without an appointment. Call 5025891500 to confirm hours and coverage before you visit.
- Listing type
- Optometrist — no retail optical on site
- Address
-
1536 Story Avenue
Louisville, KY 40206
Get Directions - Phone
- 5025891500
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 2621
Dr. McEntire was fantastic. For my first visit she identified that my existing prescription was too strong and was able to clearly explain how that may have happened. I certainly felt like i was in good hands and will be returning
Dr. McEntire was absolutely amazing! She was so patient with both of my kids and made an appointment that I had been dreading, go so smooth. We left feeling really confident in her care. Highly recommend!!
Dr. Woodruff has been my eye care professional for about 15+ years. She was pregnant with at least two of her children, and they are now in college! The staff has always been friendly and helpful. The facility is always clean. Procedures are explained and all questions are answered. If a question is asked, they have no problem saying they don't know and will research to give me the best information possible. Especially when it's about Lasik and contacts. Great staff and facility! I had a great conversation while waiting with another patient. She was a very young woman age 92 years! Sharing with me that many years ago, she attended a church conference, and was told that by the year 2000 everything would be handled via computer. That information was right on point. Although this person was able to register via computer, many others don't have that knowledge. Fortunately, the Eye Institute staff always were available to help those without computer knowledge.
The check-in was initially difficult for me. Plus I had to reschedule to come back. Second time checked in, great. The young lady that took me back who did the pre-evaluation also going over my medications and then giving me my initial eye test was very professional and polite. I just had a very difficult time understanding her and sometimes she had a hard time understanding me. Her English was not very clear and made it difficult at times. The doctor was excellent helpful cleared some misunderstandings up very professional and kind. All in all my experience was good. Thank you
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