Wood Optical is an optical shop in Louisville, Kentucky, located at 1169 Eastern Pkwy. This is an optical shop for glasses and contacts; eye exams are not listed at this location. Listed services include glasses & frames. The practice is in network with 1 vision plan, including Superior Vision. Walk-ins are accepted. Call (502) 454-0352 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Kentucky eye care is a great eye care place. The staff is great and very helpful especially the front desk Mrs Janene goes far and beyond to help with checkin kiosk and extremely kind. I would like to thank you all for such wonderful service!
Recently had my 1st appt at KYEyecare, Visiting was great! I loved the place and the staff! However, I was told my glasses would be ready in 7-10 business days. I had to change my phone number and called to check on my glasses, and told the lady I just got a new phone number, and she somewhat rudely informed me that I will be called when my glasses are ready, kind of in the tone of voice that sounds like "so don't bother us by calling back. It is now going on 14 business days, and still no glasses. I am unlikely to ever return!
The kiosk was a bit of a challenge for older folks but your office staff was quick to help. All staff was amazing and kind and caring. Silva was kind and patient. Super friendly and sweet! Dr Hurt was professional and knowledgeable. He took time to explain everything and gave me his opinion on following through for my issue. I would recommend this practice to everyone! The wait was minimal!
Called today after coming by twice last week (note on door closed for 10days 🤷♀️) & sent inquiry for my new vision screen form for my license 3+ week ago & never got a response I was told on phone today 25$ and could take 30days . In September when I was in told me to just call & “they would give me the form”. My license is due in 2-3 weeks so the timing of 3o days will not work. And 25$ for something that could have been provided when I was IN office but they didn’t. I would like to talk with management. Poor patient service situation.
Staff was friendly. I was greeted as I came in (not like last year's reception). Nicole was efficient, careful and personable. Dr. Hurt is always attentive, SO skilled and I left feeling that my eyes were examined well and accurate results were shared with me. Amy, in the glasses' store, was very gracious and helpful without being pushy to buy at this moment. Greatly appreciated. So, I will buy shortly.
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.