My daughter had her annual well-child visit just before her birthday, yet because of the doctor's office's paperwork policy, she is now being penalized. We were told that completing a simple physical form requires 3–5 business days with absolutely no exceptions or expedited process, even though the physician had just seen her. Because the office refused to complete the paperwork any sooner, my daughter is now unable to participate in her scheduled tryouts. She did everything she was supposed to do by having her annual physical on time, but because the paperwork won't be completed before the deadline, she is missing an opportunity she has worked hard for. This isn't due to a medical issue—it's solely because of the office's administrative process. I understand that medical offices have policies, but there should be some flexibility when a child has literally just been examined and all of the required information is already in their chart. A little compassion and common sense could have prevented a child from missing an important milestone. I hope this office reevaluates its paperwork process so other families don't have to experience the same disappointment.
