Pulled up for my 4PM appointment today and the door was locked with a sign that they are closed, and to email for records. Why did I not receive a call that they are closed? There should have been a phone call and someone offering to reschedule me at another facility. I have been calling all day. There isn't even a voice message stating if you have an appointment it is cancelled and you should call....to reschedule. Not happy with this service but I have used Union Eye Care my entire life and we are union.
Union Eye Care
About
Union Eye Care serves patients in Garfield Heights and the surrounding part of Ohio from its office at 9571 Vista Way. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes Davis Vision and Superior Vision (3 plans in total). Care is provided by Ryan Zimmerman, OD. You can walk in without an appointment. Call (216) 663-4060 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
9571 Vista Way
Garfield Heights, OH 44125-5322
Get Directions - Phone
- (216) 663-4060
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 10
I stopped going to this office because even though the doctor is TOP NOTCH!! The front desk lady who answers the phone and greets you and has to deal with all of your needs has a bipolar disorder! She is the rudest most unempathetic person EVER! I was pregnant and forgot to order contacts and she ould give me a trial pair until my contact boxes came in . So I ended up going somewhere else that I had never been and they without any issues gave me a trial pair and I also purchased with them! I have never encountered anyone who was so rude!! I miss the doctor though but everytime I think about her issues i dont want to deal with that! My mother has since stopped going as well.
I just wanted to say thank you for everyone that helped to work with my son to get his contacts today. He was driving me crazy about how uncomfortable glasses were and although he's only 9, Dr. Z. and all of his assistants worked with him to make contacts possible. The time spent just focused on him to teach him what to do was amazing and very much appreciated. We did not feel rushed and the front desk made sure we arrived and left with a smile on our faces. Thank you!!
I just got glasses so I can now see! I can follow my ex boyfriend everywhere now! When he goes to church and the gym and to his house I can see everything! Don't worry I stay 500 feet away from him according to the paperwork, so it's not creepy! Thank you "union eye care"!
I've been going to Dr Marcellus for at least 5-6 years now and he truly is a very good doctor. He gives as much time as needed - and never rushes through the appointments.
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