University Of Kansas Medical Center

My son goes to ku pediatrics and they give such great care. We loved his pediatrician who recently retired, and his current pediatrician Dr. Milburn is so great with kids!! My son is a hyperactive 6 year old so he can be a handful but the staff and doctors are so patient with him (and his million questions lol). Today we went in for a same day sick appt for a suspected asthma flareup and we saw a resident who took great care of him. I wasn’t sure if they would do much but they gave him an inhaler and steroids and we scheduled a follow up appt with his pediatrician. Great experiences from everyone, including the front desk staff. So thankful he could be seen here instead of an urgent care.

Our family traveled from out of state and we are so amazed at the outstanding care provided by this medical center! Every single staff member (doctors, nurses, students, cnas, support staff such as Cafe and Help Desk) have been so kind and courteous.

I want to give a huge shout-out to Holly at registration, who was wonderful and efficient, and my nurses Amy and Mark. Amy and Mark provided excellent care and were the highlight of my visit; they are true professionals. Unfortunately, my experience with Dr. Kanakadandi was the complete opposite. After waiting three hours past my appointment time, his bedside manner was incredibly poor. He came across as rude, angry, and dismissive. It felt as though his primary goal was simply to 'ring the cash register' rather than provide quality care. I don't need my hand held, but I do expect basic respect and professionalism, which he failed to provide.

June 1 update: - Medicare Denial #6. due to improper submission of paperwork by KU. -No shots since Dec 5. I have a medical condition called Bletharospasm which will cause me to become functionaliy blind without Boxtox shots. -Kansas University experience poor. - KU refuses to use BEB information or call Botoxonego. - Contacing and trying to engage Patient Relations, Patient experience Specialist, Doctor and Lead nurse and Manger of Group submitting auth requests directly with Medicare...are falling on deaf ears. I will not be able to drive or work soon between shots

This could be a good hospital but is far from it. Behind all that glitters is not gold. The KU Psychiatry Clinic failed to keep me safe. I actually had a suicide attempt while in the the clinic.After I had done so, I had a huge change of heart and wanted to live. After this suicide attempt I immediately told a Clinic RN what and how I did what I did. I begged her for her, MD's and all staff to always check me for suicidal means. They knew very well my past history of suicide attempts and history of psychiatric hospitalizations. I did not want an attempt to happen again but it did. They never took action on my warning and failed to keep me safe. I was never ever checked and they never put any safety measures in place to keep me or anyone else safe. After a few months I wised up. I filed a Joint Commission Complaint. Since then I have been retaliated against in my medical care at KU. Pertinent medical records have disappeared. After seeking answers from KU Patient Relations several times KU threatened me. They said if I called them again they would involve KCPD and proceed with charges of harassment. They fail in their duty of care and They Threaten ME?? KU's retaliation has spread to other Clinics in the Hospital I use. Tyler Kjorvestad MD is the Medical Director of the KU Psychiatry Clinic. He and other staff members of the Clinic do not have adequate control of their patients safety and care. Also, since filing Joint Commission Complaints I have received letters from Kristy Harvey the Practice Manager threatening to dismiss me as a patient. Unbelievable! For a Hospital that is supposed to be one if not the best in the area, they aren't to smart. They make my legal medical records dissappear. Highly illegal according to HIPPA. Threaten me or give me substandard care. Those are causes for additional Joint Commission Complaints. For your health and safety please stay away from the mismanaged KU Psychiatric Clinic. Please!