Valley Eye Center

This place has gone downhill over the last several years. For the last few years it's been disorganized with long wait times. I originally went here because of Dr Fazio - excellent care - but they have since left the practice. Made an appointment weeks ago for a refraction (yes, takes weeks to get an appt here). I show up and it turns out they scheduled the wrong service for me, only then offering to put me on a wait list for the right one. Told me my VSP insurance would not cover a basic refraction when it absolutely does. Done with them and pulled the trigger and found a new place, higher rated with next day appts. Would not recommend unless they make significant changes.

George M. Rajacich, MD, is kind and wonderful! All the staff are as well. Things move a little slow, but not that slow. The nurse at the surgical center is a little loony! She needs a lesson in manners and what to say and not to say to clients. My mom and I didnt need to hear her trauma and life story. Shes a very anxiois bossy lady. She doesn't listen; she wants to talk and not listen. We are thankful for the doctor who is willing to help my mom with Parkinson's and treat her with respect.

The only good thing about this office is the front-desk and nursing staff — they’re always polite and do their best. Unfortunately, that’s where anything positive ends. Dr. George Rajacich is unbelievably unprofessional and completely disrespectful of his patients’ time. Every single visit means waiting for hours. I’m not exaggerating — we’ve waited more than two hours on multiple occasions, and once we were stuck there for almost four hours past our appointment time. There’s never any communication or apology, just endless waiting while your entire day is wasted. It’s clear that Dr. Rajacich has no regard for scheduling or basic respect for his patients. This level of disregard is unacceptable from any medical professional. If you value your time and want a doctor who treats patients with even a minimum level of respect, do yourself a favor and go somewhere else.

Pay attention to all the warnings of the long wait times. Even if you have an appointment scheduled. No matter what time your appointment is or what day it is, expect to wait at least two hours, for a simple eye doctor appointment. Even when you’re perfectly healthy and just want to make sure it’s staying that way. The people there are nice in general so nothing against them. They just need to either book less appointments, hire more doctors, or do a better job of time management. Either way, don’t bother coming here unless you enjoy sitting around for hours. Probably the only upside is they have nice plants inside. Will be looking for a new place that is respectful of my time. Update: My appointment lasted almost 3 hours and towards the latter half I just hear the doctor telling stories with some other patients, meanwhile some people have been here for a long time. Doctor has zero respect for anyone’s time. Terrible.

Waited forever. Frames guy left early so I have to do a 2nd trip. They don't do contact lenses so I have to make a 3rd trip. quite unusual.