Valley Eye Center

This place has gone downhill over the last several years. For the last few years it's been disorganized with long wait times. I originally went here because of Dr Fazio - excellent care - but they have since left the practice. Made an appointment weeks ago for a refraction (yes, takes weeks to get an appt here). I show up and it turns out they scheduled the wrong service for me, only then offering to put me on a wait list for the right one. Told me my VSP insurance would not cover a basic refraction when it absolutely does. Done with them and pulled the trigger and found a new place, higher rated with next day appts. Would not recommend unless they make significant changes.

The only good thing about this office is the front-desk and nursing staff — they’re always polite and do their best. Unfortunately, that’s where anything positive ends. Dr. George Rajacich is unbelievably unprofessional and completely disrespectful of his patients’ time. Every single visit means waiting for hours. I’m not exaggerating — we’ve waited more than two hours on multiple occasions, and once we were stuck there for almost four hours past our appointment time. There’s never any communication or apology, just endless waiting while your entire day is wasted. It’s clear that Dr. Rajacich has no regard for scheduling or basic respect for his patients. This level of disregard is unacceptable from any medical professional. If you value your time and want a doctor who treats patients with even a minimum level of respect, do yourself a favor and go somewhere else.

Pay attention to all the warnings of the long wait times. Even if you have an appointment scheduled. No matter what time your appointment is or what day it is, expect to wait at least two hours, for a simple eye doctor appointment. Even when you’re perfectly healthy and just want to make sure it’s staying that way. The people there are nice in general so nothing against them. They just need to either book less appointments, hire more doctors, or do a better job of time management. Either way, don’t bother coming here unless you enjoy sitting around for hours. Probably the only upside is they have nice plants inside. Will be looking for a new place that is respectful of my time. Update: My appointment lasted almost 3 hours and towards the latter half I just hear the doctor telling stories with some other patients, meanwhile some people have been here for a long time. Doctor has zero respect for anyone’s time. Terrible.

Waited forever. Frames guy left early so I have to do a 2nd trip. They don't do contact lenses so I have to make a 3rd trip. quite unusual.

I have really liked the place a lot. I was under care of Dr. Azarian. She did really good job. Then she was let go by the company. Everything went downhill. I still gave this place a chance. Lately, it has been not the best experience. First, you have to wait 2-3 hours to see a doctor. I was waiting for about 4 months to get the cataract eye surgery. Dr. Rajacich himself stated that I should wait 4 more months to do the cataract surgery because there are new eye lenses coming out in spite the fact that my cataract was ready. At that time, I was not even given a chance to say that perhaps I don't want new lenses. I trusted the doctor and his MD expertise so I waited. I waited 4 months to just received a phone call saying that the Presbyterian Hospital is so booked that the surgy will be available in 6 months. Please note my cataract is super ready and ripe. I was quoted $2400 per lens so the surgery can be done in his office. I do not have that kind of money. He should have scheduled the surgery and put me on the list months ago knowing the backup the hospital has. I believe that Dr. Rajacich neglected my situation. He is the owner of the company and he knows that the hospital has a long waiting list. He was thinking about is his money pocket. He was not thinking what's best for the patient but what is best for his pocket. I was so disappointed.