It was a great experience. The technician was helpful and conversational through the initial screening and evaluation process. The Dr was thorough and helpful. I felt he listened to my questions and concerns and took them into consideration as we discussed my eye care. Carl was very professional and efficient in getting me set up with a new pair of glasses, and I took them up on the offer for the Buy 1 Get a Second frames at 50% discount they offered. The staff at the desk even helped me as I waffled between Styles and colors of frames. We will be back!
About
Vision Care Grayslake is an eye doctor and optical shop in Grayslake, Illinois, located at 1120 E Washington St. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. The practice is in network with 9 vision plans, including VSP, EyeMed, Aetna Vision and Cigna Vision. Doctors at this practice include Charlotte Nielsen, OD and Steven Ticknor, OD. The optical carries 36 frame brands. It is open 4 days a week, with evening hours on weekdays. Walk-ins are accepted. Call (847) 223-2000 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1120 E Washington St
Grayslake, IL 60030
Get Directions - Phone
- (847) 223-2000
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 6:00 PM |
| Tuesday | 10:30 AM – 7:00 PM |
| Wednesday | Closed |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 141
This has been the most thorough eye exam I’ve had, and I’ve had many of them! The eye doctor who did the assessment (younger) knew what he was doing. Usually when I get an eye exam, they ask which slide is more blurry and sometimes they are both the same. This doctor offered the choice, ‘or the same,’ which made it feel like I was getting the best prescription for my eyes. We will see when they come in! But I’m pretty confident that they will be the best so far. All of the other staff are awesome too.. one of the girls took time to help me pick out a pair that looked good. 😊
I’ve been going here since I was 5 with my family! The staff is always so kind, helpful, and welcoming to conversation! They love what they do, and every time I have to go in I’m greeted with smiles and eagerness to know how I’m doing. Very grateful for Carl and Dr. Neilson and their team for all they do!! Thank you so much!
Katie was so nice. I called at 2:45pm with an urgent need for my husband who had a serious issue with his eye. She got us in right away and they were all amazing there . Very nice people. Dr Ticknor was also amazing, we loved him. Thank you to Vision care !
Our family has gone to Vision Care Grayslake for many years now. The staff is fantastic, the eye doctors and technicians are all very thorough. Also, the selection of eyewear and I wear makes it always easy to find the next pair of glasses. Highly recommended!
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