Visionfirst

Went to Vision First to get work safety glasses. The overall experience was okay, and most of the staff were nice and helpful. However, I had an issue with my eye insurance, and while I was trying to figure it out, one of the front desk staff seemed visibly irritated—even though no one was behind me in line. It wasn’t like I was holding anyone up. A little patience and courtesy would’ve made a big difference. Aside from that, the rest of the team was professional and friendly.

Hello. My experience was not good at all. Although the doctor's care was 10/10, the rest of the process was a disaster. When I went to the lady at the end to check out the frames and lenses, she just tried to force her choices on me instead of listening to what I wanted. I left without glasses. I am definitely not coming back due to the terrible customer service at checkout. To make matters worse, they charged me for an exam that wasn't covered by my insurance without warning me beforehand. Had I known, I would have decided against it. I left the clinic 50 dollars poorer and without my glasses. Total disappointment.

Dr. Lalonde is fabulous. He was so patient with my 99 year old father and took time to explain everything to him. Highly recommend him and VisionFirst

My Optometrist is the best and the whole Staff treat you with professionallism with a smile. They listen to you and help answer questions. Most Doctors don't take time to really listen, they do.

Great experience with the crew at Vision First - Hurstbourne. Shoutout to Jaci for being so nice during the Pre-testing and to Dr.Adams Explaining the Exam Effectively. Result: I have great eyes, but I don’t need good eyes to see they have great service!