SAVE YOUR MONEY!!! They will ask you to do a retinal exam for $35 on top of your eye exam. This is just an optional but they will make it sound like its mandatory. Go to other location that doesn't have to force their customers to do this its a scam. I had to find a different location just to get my eye exam without this BS fees.
Visionworks
About
Visionworks serves patients in Aurora and the surrounding part of Illinois from its office at 2484 Fox Valley Ctr Ste B14. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes VSP, Davis Vision, Superior Vision and Spectera (9 plans in total). 25 doctors are listed here, including Cynthia Logan, OD, Daniel Trotta, OD and Jason Greenberg, OD. The optical carries 36 frame brands. It is open 7 days a week, including weekends, with evening hours on weekdays. You can walk in without an appointment. Call (630) 499-8498 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2484 Fox Valley Ctr Ste B14
Aurora, IL 60504-4140
Get Directions - Phone
- (630) 499-8498
- Languages spoken
- English, Spanish, Gujarati, Hindi
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 7:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 7:00 PM |
| Saturday | 9:00 AM – 7:00 PM |
| Sunday | 12:00 PM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 200
Today my son had an appointment at Visionworks Fox Valley Mall. We arrived on time, but the staff refused to see him, using the excuse that he was “too short for the equipment.” This is absolutely unacceptable, especially since we watched them assist other children during the same time — giving them cushions, adjusting the equipment, and making sure they could complete their eye exams. In our case, they didn’t even bother to try. Their attitude was dismissive, careless, and completely unprofessional. It felt like they just decided selectively who was worth helping and who wasn’t. As parents, we felt ignored and disrespected. This kind of treatment is disgraceful for a medical/vision care provider. We will never come back here and strongly advise others to avoid this location.
Emma from Visionworks in the Fox Valley Mall was very attentive to my needs she gave me the information that I needed and assisted me through the process. I went in very frustrated because I had purchased some expensive glasses and was having problems with it. Emma told me what my options was and I was able to get a new frame. She understood and I felt this though I was heard I really appreciate her amazing customer service.
It is very hard to find a parking place near the store and they only give you 5 minutes grace period for being late for eye exam appointment. I was late for about 10 minutes and they kept me waiting til 5pm. And the store clerk was unhelpful and seemed uninterested in helping me. I would not recommend you to have eye exam with them.
This is my second time at the Fox Valley Mall, Aurora location. The lady at the front desk was very professional and help with all my needs. Ill recommend them 100%.
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