Visionworks

The young man who helped me select and place my order for new glasses so impressed me with his knowledge of the products brands and options and helped me select a wonderful pair that look awesome on my face. He was professional and time efficient and friendly -cheerful- helpful- attentive and a pleasure to have been a part of my expense getting new glasses. Brockport office His name is Zane He's professional and fantastic

Went for a first eye exam. Made my glasses. They weren't exactly what I needed for vision. Went back for a second check of vision and it seems to be very good at no charge so it was a good experience

I have always had a great experience at this location. Everyone is very courteous and professional. They got me in and out within a reasonable timeline. Can’t wait to be able to see better again!

Back in September I had an eye & contact exam that when I got there I realized the exam would be done via tele-health. I made the appointment because my left eye seemed blurry. I wasn't a huge fan of having the optometrist not in office and a person moving machines around. The Dr said my astigmatism corrected itself and my prescription had changed slightly. That was odd considering I told him i absolutely could not see at night. Eventually, I did get my glasses & trial contacts . I wore the glasses home and felt like I was looking through a fish bowl and still couldn't see like I should. The trial contacts were super uncomfortable and I still couldn't see like I should. I never recieved a follow up for the contacts. In the meantime, I went back to my old contact prescription and wore my 10yr old glasses. Yesterday. I couldn't take it anymore being blind. I got an appointment at Costco optical. Turns out I HAVE MODERATE CATARACTS both eyes. Im scheduled for surgery now. Long story short. DO NOT DO TELE-HEALTH EXAMS! what a waste of time and money.

My frames were in bad shape and my lens fell out. I went into visionworks and they put a new screw in to hold the lens but it fell out the next day I went back and they checked and my frames were still under warranty after 8 months and they replaced the frames now I'm very happy thank you visionworks