Worst experience trying to see the eye doctor ever. BUT never even saw the doctor. I had a appointment arrived on time and sat for an hour and 20 minutes. The workers told me eye exams take a long time. Then if that is the case dont schedule people so close together. I have worn glasses for over 20 years have been to multiple eye doctors and have never have LONG eye exams so I dont really know could possibly be doing in there. I will never find out because I just had to leave. I never leave reviews because things dont really bother me usually but this just made no sense there wasn't even anyone in there. Very little help from the employees. When I walked in to check in, there was no one there too but one of the employees was just fiddling around with stuff instead of checking me. Which would have not bothered me because I have work as front desk before so i though maybe here would be a while check in process with having to put in information so she just wanted to finish what she was doing. But the check was just asking my name took 2 seconds I could probably have gone the ipad and done it myself. I will never return here.
About
Visionworks serves patients in Smithtown and the surrounding part of New York from its office at 100 E Main St. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes VSP, Davis Vision, Superior Vision and Spectera (11 plans in total). 182 doctors are listed here, including Jason Greenberg, OD, Prarthana Agrawal, OD and Graciela Sable, OD. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays, with evening hours on weekdays. You can walk in without an appointment. Call (631) 265-4700 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
100 E Main St
Smithtown, NY 11787-2810
Get Directions - Phone
- (631) 265-4700
- Languages spoken
- English, Spanish, Chinese, Hindi, Vietnamese, Italian, Korean, Russian, Urdu, Tagalog, Arabic, French, Polish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 10:00 AM – 8:00 PM |
| Tuesday | 10:00 AM – 8:00 PM |
| Wednesday | 10:00 AM – 8:00 PM |
| Thursday | 10:00 AM – 8:00 PM |
| Friday | 10:00 AM – 8:00 PM |
| Saturday | 9:00 AM – 4:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 269
Customer over 20 years, not going back! 7 minutes late for appt , no one checked me in , manager was called from back multiple times . Then assistant proceeded to tell me that I will have my appt done by a “tele” visit eye machine because I was late for my appt. I refused and mentioned my concerns to manager.His dismissive , unprofessional comments are not appreciative. The doctor does deserve her lunch and the other staff were appropriate . Your companies policy of customer comes first is obviously not top priority. I’m in healthcare , and extremely disappointed.Taking my insurance and business elsewhere !
Came in here because my glasses broke and it was time for my eye exam either way. Made an appointment online got there and my exams were done by Yvonne who was great! The remote Dr then gave me my results and now I am waiting on my new glasses. Customer service is amazing that they even fixed my current glasses that broke while I wait for my new ones I was amazed recommended this place!
I changed eyeglass insurance companies about three years ago and it turns out that Visionworjs is a company owned store. The discounts are Fabulous! They have a good selection of frames and their work is high quality. The people who work in the Smithtown store are nice as well.. So each year I get anew pair of glssses with an exam for an attractive price!! WHATS NOT TO LIKE
I had a great experience here today. I was running late with my infant and parking was horrible. I got in 14 minutes late and initially they weren’t going to be able to see me. However, they made it work. Steve was so patient during the process, especially when my baby was crying. They were great. Highly recommend.
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