Visionworks

Clara was very exceptional in assisting my girlfriend find and try on glasses for the first time. She explained the process and made her feel very comfortable in her purchase and how to get used to wearing them. John and Anita

Clara is an awesome associate! I've interacted with her before, about 5 years ago, and experienced the same great service. She's an asset!

I am a long time customer, but due to moving,new type of insurance I strayed.. Well, I purchased the VSP INSURANCE, and went back to Visionworks.. I met Clara, and she was such a delight in assisting me..We went through the process, and later realized ,that having the VSP INSURANCE ,I saved so much money in this purchase..Clara, was such a help, and gave good feedback on my try ons..I chose a frame in 2 weeksI picked up my glasses,and I am very pleased with my new color frames and great service in the making of the lens....Thank you ,VISIONWORKS

I wish to express my concerns regarding the service quality and product offerings at this particular Visionworks location, which has received a five-star rating despite several shortcomings in employee conduct and product quality. I question whether they may be purchasing reviews or engaging individuals who are not actual customers to provide illegitimate feedback. Visionworks positions itself as one of the most expensive vendors in the optical market, often promoting deals such as "buy one, get one free." I encourage consumers to assess the authenticity of such promotions critically. The quality of the anti-glare coatings used on the lenses is subpar; after only a few months of use, I have observed that the coating begins to peel, rendering the lenses opaque and impairing vision. Frames and lenses are a significant investment nowadays, and therefore, customers must pay attention and thoroughly investigate the guarantee and quality of the products. Customers often invest significant amounts, sometimes exceeding $700, for lenses and frames, yet this company seems disinclined to assume responsibility for the deterioration of lens quality once the sale is complete. They blame the customer for any defects in the product, even though the materials used to manufacture the lenses are of poor quality and inexpensive, yet are sold at a high price to the consumer. I urge every customer to do their research and visit various other lens and frame vendors to compare quality and service. The material Visionworks uses for anti-glare coatings is so poor that after just a few months, it starts to peel, leaving the lenses opaque and obstructing vision. Customers who spend up to $700 should not have to deal with such quality issues, especially since the company does not take any responsibility for lens problems once the sale is made. Additionally, I would advise the staff member who attempted to speak Spanish but lacks proficiency to refrain from doing so, as it may come off as disrespectful and abrasive to those who genuinely speak the language. As for the manager of the store, it seems she only cares about assisting customers when they are buying new glasses and frames, showing little interest in helping once she has met her sales targets for the quarter.

Cheryl was amazing made the process quick and easy loved her services!