Visionworks

I'm glad I came in person to order my contacts. Even though they were busy, I was greeted and directed to the right spot. Also, I was given the best customer service when reviewing my order, my prescription checked twice before ordering and was told to come back to them if the order didn't arrive on time. So the staff is great at this Visionworks location.

Easy to make the initial appointment and the appointment was quick and easy. The staff is super friendly and the discounts offered were amazing! I really appreciated my sales man's honesty when I asked which glasses looked good on me. Such a great experience. I will definitely recommend you guys.

Nice staff unfortunately my experience has been frustrating. Was told that my glasses could be expedited since my situation was urgent. I can not see without my glasses, meaning I can't drive, I can't work, I can't go outside and walk around with my kids. I can't even watch tv... my spare pair of glasses had broke. So I was told "I'll leave a note to expedite the shipment... however standard delivery is up to 14 days." If you can't expedite orders you shouldn't be setting expectations that there's a possibility of that result. I asked again how soon I could get them and the man said I've seen orders come in withing 4 days.... Im going on 8 days now without an update on the shipping. These were expensive due to my poor vision and could've spent my money somewhere that expedited services are actually offered.

The exam was very thorough for all of us. The representatives assisting us with our lenses and frames were extremely helpful. No unnecessary up selling. Provided the options and demonstrated the difference with the options.

We walked in this evening to have my two pairs of glasses adjusted and the person was very friendly and nice. The adjustment took only 5 min and he did not charge us. Will go back in the future when I need contacts.