I ordered glasses from them, successful work, a piece of glass remained in the frame and a new lens was inserted. I asked to redo it, nothing was fixed. But the person on the phone is top class, can't write as well as work with the customer base, fire everyone.
Vista Optical
About
Located at 2041 148th Ave NE in Bellevue, WA, Vista Optical is an eye doctor and optical shop serving the Bellevue area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. EyeMed, Aetna Vision, Cigna Vision and Humana are among the 8 vision plans accepted. Walk-in visits are welcome. Call (425) 606-1359 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2041 148th Ave NE
Bellevue, WA 98007-3725
Get Directions - Phone
- (425) 606-1359
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Reviews on Google 14
The service is very bad and the material they make the glasses with is of very poor quality since they scratch quickly and when you go to complain they DO NOT want to fix them or they make ridiculous excuses. They told me that my eyelashes are the ones that scratched my glasses. I imagine that my eyelashes are made of wire or steel to be able to scratch the glasses.
The customer service is incredible! I have come here many times and they have replaced nose pads and fixed a broken eyeglass over ear piece happily, at no charge. After unsatisfactory experiences buying glasses online I gave up and am using this Vista Optical site from now on. FYI they have an optometrist onsite so easy to update your prescription with an appointment.
Absolutely pathetic. First off, they raised their rates significantly even with health insurance it apparently is $80 for 12 contacts… twelve… They also have zero record keeping and are not able to send you your prescription or send it to any other optometrist… no idea how this place is still in business
The anti-reflection coating added without asking me and then added 35 usd to bill. When i complained the response was not very friendly we can send it back and you can get it in 7 days. As i had to travel urgently i end up paying. I feel its not a customer friendly and also not a very good business practice. I will go somewhere else from next time
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