Vrf Eye Specialty Group Plc

I have had multiple amazing experiences with this group. Dr. Smith did my cataract surgeries, Dr Armstrong has treated me for other things I have needed as well as Dr. Kwak. All of the staff is extremely professional, the facility is always clean. Everyone is always so helpful and friendly. I would recommend this group 10 out of 10 times every time! Thank you ESG for making my vision so much better!!

Yesterday, I presented for cataract surgery on my right eye. Prior to the procedure, I expressed a concern to Dr. Crothers, who recently performed surgery on my left eye. Unfortunately, I felt my concern was not addressed respectfully and that his response was dismissive. A nurse who was preparing me for surgery stated she would have anesthesia speak with Dr. Crothers regarding my concern, as I reported seeing black dots. I was later told that he was not in the clinic and that I should direct my concerns to Total Eye, which was confusing since he had performed my previous surgery. Additionally, my experience in the operating room was upsetting. The staff member who applied iodine to my eye spoke over me and was rude when I attempted to explain that my eye was burning. The burning sensation has continued, and as of this morning, my eye is still painful and irritated. This is especially concerning to me because there was no significant issue with my right eye prior to the procedure. The overall environment at Eye Specialty Group felt rushed and disorganized, and I did not feel that my comfort or concerns were a priority. The doctor and the nurse, whom I believe was the nurse anesthetist, were particularly unprofessional in their interactions with me. I have always been told that cataract surgery typically results in improved vision; however, that has not been my experience so far. I plan to visit Total Eye today to determine whether there is a problem with my eye. In hindsight, I regret not following my initial instinct to seek care at Toyos Eye Clinic, or at the VA, where my husband received excellent results and care. Comparatively, his outcome was far better than mine. With my birthday approaching in just a few days, this experience has been emotionally and physically distressing. I carry two insurance policies, and despite appropriate compensation for services rendered, the level of care I received was far below expectations. Overall, on January 15, 2026, the staff appeared rushed, unconcerned, and inattentive to patient well-being, which is unacceptable in a medical setting.

My eye surgery on both eyes was a success. Everything in the office from the receptionist, the doctor, nurses and assistances were great!! I was afraid but, the nurses calmed me down. I would refer Eye Specialty Group to all my friends and family. If I could give a 10 I would!!

Very pleased with the care provided on my left eye cataract surgery by Dr Gollamudi and team. The pre op & post op care was great. The surgery itself was amazing . Thank you Eye Specialty Group & the Dr Gollamudi care team

I got great care with ESG. Shermita Mitchell was my Dr. The only reason I left was I retired and did not have the insurance any more.