Consistently horrible service from this location and full store. The vision center closed at 6pm, although the sign says 7, and the posted hours say 8pm. My child's glasses have been held hostage at this center since last week, as each time I stop by the center is closed (despite the posted hours). Really disgusting, and store employees/customer service cannot help. Management (pictured with back turned) refused to look at me in the face (too busy with stuffed animals) or address my concerns. My daughter has suffered from low vision in school because of this delay. Never again.
Walmart Vision Center
About
Located at 1400 Hilltop Mall Rd in Richmond, CA, Walmart Vision Center is an optical shop serving the Richmond area. The location sells eyewear and contact lenses but does not list eye exams. Listed services include glasses & frames, contact lenses and sports & safety eyewear. Davis Vision, Superior Vision, Spectera and Humana are among the 10 vision plans accepted. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-in visits are welcome. Call (510) 669-0461 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
1400 Hilltop Mall Rd
Richmond, CA 94806-1913
Get Directions - Phone
- (510) 669-0461
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 9:00 AM – 8:00 PM |
| Tuesday | 9:00 AM – 8:00 PM |
| Wednesday | 9:00 AM – 8:00 PM |
| Thursday | 9:00 AM – 8:00 PM |
| Friday | 9:00 AM – 8:00 PM |
| Saturday | 9:00 AM – 8:00 PM |
| Sunday | 12:00 PM – 5:00 PM |
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Reviews on Google 9
Purchased prescription glasses in late August 2024. Arrived about a month later. Glasses are already scratched up. Low quality eyewear. What a waste of money!!!😏😣😥😪😡😠 Update - Oct 2025 Have to go back to get my 3rd set of lenses in a year. they are making them so they last 6 months or less. Update II - Feb 2026 My frames have fallen apart. Disatrious Ordeal buying from Walmart, super disappointed.
I have purchased multiple pairs of glasses from this location and have always had a positive experience! Friendly staff and my glasses have always turned out great. Highly recommended.
I am trying to make an appointment and the vision center is never open and people never answer the phone. I called customer service and they paged them and transferred me several times with no luck. I guess I will not be using them
Good customer service and all the associate are very friendly 👍
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