Walmart Vision Center

Terrible staff especially that one with that faded dye, rude as ever. Made me get my prescription and had to look for glasses somewhere else I love Walmarts glasses but that service is terrible. The doctor was helpful, I almost had to pay for a whole other exam, due to that staff worker’s incompetence. You can tell don’t want to be there, sitting there talking about customers while other customers are waiting truly terribly service.

Love Dr Albert Liao , Very sweet and kind !!

The only reason the star is even selected is because it’s mandatory for the review. The absolute worst place to go to for your optical needs . You are asked to return when they know the wait is a ridiculous amount of time. So to be of more inconvenience you must return. No you don’t get your money back if your services are not completed . They were remodeling and I was not able to finish my services with them. Therefore they stole $150 of services that were not finished for my daughter. The Dr. took a week leave with no notice and I still couldn’t finish my services with this place… what a total nightmare. I suggest ANYPLACE is better then Walmart vision in Waukegan for your needs .

This is my first time purchasing glasses, id say it was smoothly, some of the workers dont really talk much, but they do understand their jobs as in leading you and explaining to you about what you need to fill out and when your turn will be, waited for about 30 min or less. The Dr. was so nice and funny , explained everything to me did a retina image (around 25 dollars) which I recommend but overall picked the glasses that I liked and did my order. The whole process took about and hour and a half.

I will never use the Walmart Vision center again! The staff was incredibly unhelpful and rude. Part of it is store policy which, while designed to force you to get a new exam regardless if how recently you got one, I don’t hold against the staff at all but their service and attitude leave much to be desired.