Walmart Vision Center

When i showed up for my appointment that was made weeks in advance, before even seeing the doctor i was told that if my contact lens prescription was too high that i would have to go to naperville to pick up my trial lenses as they wouldnt have a doctor here anymore. I asked why they didnt just tell me this on the phone they didnt have an answer for me. I knew my prescription was going to be high so i decided not to even see the dr and now i have to make an appointment elsewhere. Basically just wasted my time when this could have been easily avoided if they had basic communication skills.

So I live in another state and I slept on my glasses and could not see out of them. I stopped by and Leslie was amazing she fixed my glasses, cleaned them and gave me an extra wipe. Superior customer service here Thanks Leslie

I’ve been going to multiple Walmart vision centers since 2002. Always, always, great customer services. The doctors are always fantastic and very competent, knowledgeable. If you purchase a set of glasses from them, you should not have any issues stopping at any of their location for their assistance. This is fantastic for people like me who move a lot. Due to the insurance changes, I had to use other places like Pearl Vision (been to 2 locations, they were really bad, inaccurate presentations, extra unnecessary procedures, not friendly staff and the doctor with serious bad breath). Trust me. This is the place.

Ordered my glasses at Morris, was treated like I interrupted something much more important. I literally just put the glasses on to check the lenses and left rather than bother them again. Didn't notice that they were COMPLETELY uneven until I left, but again, not worth going back. Stopped into the Jefferson Joliet store today, DID interrupt Kenya while she was doing something, but she was nothing but helpful and polite, and just a super friendly atmosphere. Lenses are great, even with a strong prescription, so will definitely be back to Joliet location!

Did an exam for contacts and glasses and my glasses came with no prescription. So I went back to have them re ordered because of the mistake. When I came back 8 days later to pick them up again for the second time they still had no prescription. They have yet to tell me what the actual problem was so I went to a different location to have them ordered once again.