Walmart Vision Center

I got a survey from Walmart just now and this is what I put in there verbatim after my visit yesterday Absolutely phenomenal service yesterday. Didn’t get great service from another Walmart and switched to this one. The guy behind the desk, Michael, was extremely professional, very knowledgeable and great to work with. He laid out all my options and knew everything about everything: the eyes work, prescriptions, contacts, lens coatings, etc. I came in there just looking for contacts but I came out with an education and I’m extremely satisfied with my options moving forward, especially on payments and savings and insurance and things like that. I will be returning within 30 days to use my discount on glasses. You are hiring the right kind of people and you training them very well!

I went here on a recommendation from a friend. I got my eye exam and was told I needed glasses. I spent over $300 for one pair and the exam. When they came in I was pleased until I got home and realized the glare was horrible. I paid the extra money for anti-glare and extra scratch protection. There’s letters and numbers on the lenses and that’s exactly where the glare is. This is only on Nikon lenses. I also noticed that while my right eye was improved with glasses, it was still blurry compared to my left eye. I told them about it and they made me another appointment. This exam took an hour and he changed the script. A week later I went in for the new lenses. I couldn’t walk in those, let alone drive. Complete double vision. Now I can’t get in anywhere else for a script to prove them wrong and get a refund. Very unsatisfied. Editing to add that I did get an exam done somewhere else and both of the scripts Walmart gave me were wrong. I got a full refund and now have glasses that I can actually see out of. You have to have a new script that shows different from they are saying to get a refund. Americas best fixed me right up. I can’t believe Walmart made my glasses worse the second time.

Dr Thomas Anderson was great, Very professional and caring. He is a great communicator. I highly recommend him

Dr. Brewer is awesome! The staff is so courteous and friendly. I have been going there for 17 years with no problems!

They told me the incorrect time for my appointment, I get there and the doctor was gone for the day. They have nothing in stock, and they don’t want to do their job. Always disappointed when I go.