Bard Optical

Absolutely the worst. One doctor really did no testing, just asked me how I was feeling and sent me in my way. The other employees for the most part are argumentative, socially and professional inept and just downright rude. I went to the Bard location on Knoxville yesterday and it was wonderful. Everyone was friendly, helpful and very professional. Called today to cancel my appointment for next month and was told they had no record of me! Been going there for years but never again.

Service not good had me thinking that my appointment wouldn't have to paid out of pocket. Need better customer service people.

I had an eye exam and purchased glasses from this office 2 to 3 years ago. It is time for another exam and new glasses. My experience with the staff at this location, the timeliness of getting my glasses and the experience as a whole was not good. I do not want to return to a Bard Optical and still have bad feeling a couple years later. I have been wearing glasses and dealing with Optometrist for 30 years and this location was by far the worst experience for me in the 30 years.

From the time I stepped in the door til the time I left my experience here was phenomenal. Every single person were so friendly && so caring. From the eye exam to helping me pick out glasses approved by insurance they were absolutely the best. So friendly , so polite, they talk to me , asked me about My life shared about theirs. It was very nice from start to finish. They explained everything they were doing explained about what choices I could consider. It was truly a great visit.

Horrible service by the guy at the front desk. They’re flat out lying about not being able to give you your PD on my prescription. I paid for my prescription to be done everything that you pay for is included. It’s your companies fault for charging such ridiculous prices on your frames. The guy at the front rudely spoke over and tried to correct me saying NO that’s the process and that’s how we do it. I won’t be coming back. The doctor I’ve been here twice, said I had pink eye…. The next day without an eye drops it was gone. Next visit to get my vision tested gives me a prescription with completely different from a prescription I had with bond eye not even 5 months prior. Won’t be coming back.. there’s plenty others places around to choose from in the area.