I recently had a wonderful experience with Denise, one of the opticians at this location. She truly went above and beyond to help me- not only did she make ordering a new pair of glasses super smooth, but she also took the time to adjust my current pair, which I had purchase online elsewhere and they weren’t fitting properly. I really appreciated her kindness, patience, and professionalism. It’s rare to find such excellent customer service, especially for going above and beyond with a product they didn’t even sell me. Thank you Denise!
Walmart Vision Center
About
Walmart Vision Center serves patients in Forest Lake and the surrounding part of Minnesota from its office at 200 12th St SW. Expect a clinical visit here rather than a retail one: exams are offered, but no optical shop is listed. Listed services include contact lens fitting. Insurance accepted includes Superior Vision and Humana (8 plans in total). Care is provided by Roy Backus, OD. You can walk in without an appointment. Call (651) 464-9767 to confirm hours and coverage before you visit.
- Listing type
- Optometrist — no retail optical on site
- Address
-
200 12th St SW
Forest Lake, MN 55025-1482
Get Directions - Phone
- (651) 464-9767
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 23
I had a great experience at Forest Lake vision center. Chrishonna P. Was Awesome!! She helped me with getting the right kind of glasses for work. She helped me with my ins. And I also got driving sunglasses. Chrishonna and the other workers were so helpful my family and I will be back for all our eye needs.
Denise was my optician and absolutely was a gem! She made sure especially that the line for my line bifocals was measured just right! Thank you Denise appreciate all you did and I love my glasses!
I liked the Doctor, Dr. Backus (maybe misspelled) He was thorough, great at explaining things, didn't rush, also polite. I will be back. Prices were fair as well. UPDATE: The manager of the vision center is a horrible woman, rude, incompetent, and their credit card machine doesn't even work. She tried to say it was my fault, when it was in reality outdated card processor. She made me insert my card 6 times, the swipe it. It was so much my credit card company called me!! They need to have this manager go back for training in customer care. I will NEVER be back to this location again. 01/27/2023 @ 1:30pm
I've been using this location for over 15 years. Dr. Bruesh is Awesome. The staff has always been attentive and helpful. I was here on 1/27/2023 for an eye appt. and new glasses. Watch an entitled Karen go ballistic on the staff due to a card reading issue. The staff handled it professionally and the Karen still was a complete Jerk. If she leaves a review I will destroy her credibility.
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