Walmart Vision Center

I hope this is the right store. Actiss from the strip mall with Kohls. A female tech helped us with a frame replacement. The frame was discontinued and she went anove and beyond finding another lair that woukd work for the lens of the ild frame. So nice, friendly and didnt give up!! Wish Id have gotten her name. She was awesome..The name on the receipt says Michelle. She is the true meaning of customer sevice and all about the customer, a very rare thing theses days. It was really a pleasure working with her..most would have gave up but she just took her time and kept at it until she found the exact frame that was needed!

My whole experience here was great! Xavier did a great job with the preliminary examinations, and Dr.Kincannon is wonderful! He is super friendly and thorough. He explains what he's doing all throughout the process. My new bifocals work perfectly! I order my glasses through Zenni - the online store - and Dr.Kincannon gave me the prescription with no hesitation or questions asked. I will go here for my eye exams as long as those gentlemen are working there! Great service!

Dr. Kincannon was AMAZING! So informative and helpful. Explained everything!!!! I've been seeing eye doctors for at least 16 years and he is by far the best! I've never had one explain why they do this and this and this, etc. Normally they just do their thing, give the prescription and off you go.

If I could give 0 stars I would. The Dr was great, but the rest of the staff, especially Xavier, the manager, was terrible. They made my glasses incorrectly twice in a row, and were totally unconcerned about my inconvenience and their own incompetence. It cost me more to go elsewhere, but it's worth it.

My experience with the staff was great! There was a mix up with the lens for my new glasses, but they fixed it! Everyone was friendly, Patient and knowledgeable! I would recommend this vision center!