Walmart Vision Center

Vision center needs a little work on compassion. I have been a family person for years. Compassion. Means a lot w customer service . Means alot period. Treated kinder elsewhere .

The people who work here are so kind and professional. My son had to get his frames replaced & the gentleman who helped us was super sweet and quite fast! I also think the selection of frames is very big & they have a nice variety!

I took the whole family in today and the Dr. was great and quick with the kids! Also the woman who helps you pick out glasses was awesome and helped us make our decisions super fast- she helped my kids pick their first pair of glasses very quickly and efficiently. She even helped me (I'm very indecisive) I will definitely recommend them! We obviously haven't gotten our glasses yet; but they all knew what they were doing and I'm sure they will come out great!

The doctor was very nice and helpful! He explained everything and was very reassuring throughout the appointment. The woman who helped me pick out my frames, however, was rude and was very pushy to have me purchase frames over $100. I told her several times that I needed to stay under $75 so that my insurance paid the entire bill. She told me that the frames I really liked and was excited about, didn't look good and that I needed to go to a different one. She continued to ignore what I liked and wanted to pay for. I paid for my appointment only and told her I will have to pay and order frames another day. I will be going back today to pick out a cheaper frame and have them adjust my bill to what I want. Aside from her, everyone else was very pleasant and helpful!

I called earlier this week to schedule an eye exam for new glasses and contacts thinking they wouldn’t be able to get me in for quite some time due to the Covid situation. I definitely wasn’t in a rush to be seen, but they were able to get me in the same week! They took cleanliness very seriously- asked screening questions, took my temperature, sanitized my hands, and wiped down all the touched surfaces (Including frames I tried on). I definitely appreciated it considering I have a 3 month old at home that I’m trying to protect. Everyone was super pleasant to deal with and very through- from the girls up front to the doctor himself. The selection of frames isn’t as much as you would see from a stand alone optical place, but I found quite a few I liked before finally deciding on a pair. 10/10 would recommend this vision center!