Walmart Vision Center

A couple of months ago my primary eye care center in Mariemont closed down. I was able to retain my prescription from them after I received the news. I was looking for one near my home. Whenever I shop at Walmart I pass by this place. I asked my friend that works at Walmart if she had any problems and highly recommended them. She told me the pricing is VERY reasonable. So I decided to try them out. I didn’t need an appointment. I just walked in on a weekday after work. Elijah helped me both times (drop off and pickup). I already had my glasses (I ordered them online through another company) and prescription with me. The process was so fast and simple. I used a progressive lens and I upgraded to no scratch instead of plastic. I also got the lighting control due to my job. 8 hours in front of the computer. After the measurements and processing, I couldn’t believe the pricing. It’s much cheaper than all the other places I’ve been to including Lens Crafters. It only took a week. They send it to a lab for processing. Then when it’s ready, they send you a text. You have to pay IN full before they send it out. When I went for pick up,, I tried the glasses on and loved it! The lens was super clear. Better than my primary glasses I currently used. I had some adjustment made on the fitting and I was good to go. I ordered a couple more frames through another site and will be coming back very soon. My Mr also wants to try them out. Currently, they don’t have an optician at this location. They are still hiring. But when they do next year, I will be using this place. Btw, they have a great selection of name brand glasses and sunglasses. Pricing is definitely affordable. Don’t sleep on Walmart Vision. I had an excellent experience. Elijah was down to earth and helpful.

Hi! I had really horrible customer service at the vision center on red bank. Glasses were handed to me dirty, didn't get a decent case, no cleaning cloth or solution. Besides that, the nose pads were thin and cheap, those were changed but they don't match, even though he said they did. And, he didn't help me adjust them at all. Just said how do they feel and yes, you're all set. I said I need your opinion. They weren't adjusted correctly at all. My husband helped me. Not going back to that location for glasses again!!

Been calling repeatedly for days and no one ever answered the phone. My daughterd glasses were supposed to be ready on the 20th. After not being able to get them to answer I make the 40 minute drive to get here only to discover they are shut down for remodeling and that there is a person working the desk who is clocked in and supposed to be here, but is no where to be found. I've now been standing here for 51 minutes. Not acceptable. Google still shows them open and if you call the main store they say they are open.

They do not know how to answer a phone!! I have been calling non-stop for the past two days to cancel an appointment and no one will answer and there's no voicemail?!?! I'm calling during regular business hours. Today is the day of my appointment and they're still not answering. I know someone has to be there because my appointment begins in 3 minutes and again no answer?!? Very unprofessional! Will never schedule an appointment with them in my future!!

I have been going to eye doctors for years. This place was amazing. The eye doctor is so friendly and helpful. I was in and out quick. She gave me real recommendations based on my need, not based on the most expensive product. I was so happy with my experience here. Strongly recommend.