Walmart Vision Center

If I could put a zero star rating I would. Terrible experience. I went in for contacts. I was told they would be in in a week, week and a half. After a week and a half I called and was told that were not in. I went in after 2 weeks and was told that it must have been dropped from their system. How does that happen? She said she would reorder them. I also wanted to order glasses for back up and was told I had to wait until my contacts came in before I could order glasses. Still don't have either one. I wanted my prescriptions to go somewhere else and was told the doctor has not written my prescription so I could not have it. So now I am going to another company to get my glasses. Also should mention how rude the staff is. Especially after I told them to cancel the order and I started asking them questions about my prescription.

I have always went to Jason McCain, optometrist. As does the rest of the family. He is very thorough and very nice. Most everyone of the staff are nice. I prefer Sandy to take care of my needs with ordering glasses. My whole family feels that way. Sandy is not only knowledgeable of her job she is a very nice person to deal with. So when I read some of the comments I here I had to share my Positive experience with this Vision Center. .

Staff is terrible, never use them . I did not see the optometrist,I had a exam done elsewhere and took my prescription in to have 2 separate Pair of safety glasses made. Two separate trips neither pair any good ,and they refuse to make another pair . I'm out $300, insurance did not cover and no glasses. Rude ,inconsiderate,lazy and no consideration for your outta pocket expense. Well you got my last dollar ,and everyone I meet I inform them of your discourteous customer service!!!

Pretty good selection of frames for kids. The staff was friendly and helpful. The price was very reasonable and untie glasses arrived in just over a week. They came with a one year warranty on the frames too; not the lenses, though. They cane with a protective case and the representative fit the glasses for us when we came to pick them up. Thanks!

My boyfriend and I went there to buy him a new pair of glasses since Walmart is the only one who sells the brand he needs. The lady was super rude an awful. They were all 4 staff sitting there doing nothing and told us we needed to make an appointment. I asked why we couldn’t do it because they were all sitting there. She asked a girl and she said she was almost off. I told her must be nice to be able to turn away business in the middle of a pandemic. She resell laughed at me. We went to a different location and gave them our business and will be contacting corporate as the other location gave me the number. I hope they go out of business for sitting there on their phones doing nothing.