Walmart Vision Center

My recent visit to the vision center at the Dickson Walmart was amazing. The eye Dr was very kind and talked to me about different options available for me. He took his time with my visit and didn't rush in and out. The front desk lady was just as kind and helpful. When it came time for me to pick out my frames and lens options I had the best help from the associates there. Brittany was a huge help and was very kind. She helped me throughout the whole process. I picked up my glasses today and they're perfect. The associates made sure everything fit right and looked good on me. They took the time to explain all of my warranties and other information I needed. I'll definitely be using them again and again in the future for myself and my family.

Hours on Saturday are 9-6 except the optician leaves at 5 so after rushing to get here after work it was go nothing. There should be an optician on site if the doors are open. Waste of a trip

The optometrist was great and very friendly, the prescription called for a bifocal set, the vision center was more eager to sell me more than what was prescribed, when the glasses came in I could not see out of them and they didn't make the glasses as prescribed. the technician blamed the optometrist for giving me the wrong prescription. I simply told them to refund my money. I will never go back ever again to the dickson vision center...

I understand the COVID-19 has played a big role with all businesses. I'm currently standing at the center (in which you are not allowed to enter) I have been standing here for 20 min and counting. Have seen two employees (I'm sure they are busy) However they never even made eye contact or even said ,"I'll be with you shortly." I'm simply here to pick up my child's glasses. People skills have gone out the window. I too am actually working. Had taken my break to grab the glasses since their hours are currently 10-2 (odd and inconvenient hrs). Very frustrating seeing that you are not even allowed in the area. Sure hope they come out from the back area soon.

You get what you pay for. Simply put. Yes, the exam is cheaper. But then they give you the WRONG prescription on their prescription pad and cause you to order the incorrect contact lens prescription (which was EXACTLY the way their "professional" wrote it). To add insult to injury, they figured out that they gave us the wrong information on the prescription and would not reimburse the out of pocket cost for unusable contact lenses or even order the correct box and trade us. Further, the corporate office couldn't even be bothered to call us back when no one at the store level would do correct the problem.