Walmart Vision Center

Ashley repaired my glasses to like new condition. She was patient, kind and professional. I was also very pleased that she was able to complete the repair while I waited. Thank you!

My husband and I had a terrible experience at this vision center today (5/18/20). We came in 3 different times during their convenient 10-2 hours... and still couldn't get my daughters lenses re-ordered. The employee took a 1 hour lunch, on a four hour shift. No one would answer the phone when we called during their "open hours." The service could not have been worse. If you are only going to be open 10-2, you should have someone answering the phone or actually be open. The employee must have been taking breaks. They wouldn't accept our updated prescription from Children's over email, they said they don't have email to print a copy. We'll be visiting a small locally owned optical center in the future. Happy to pay more for adequate service and quality. I have to agree with what the previous reviewer said, the lenses themselves are terrible, we were only coming back in hopes to be covered under warranty. And she'll have a new prescription in a few months. The first lenses my daughter ever had were from a local optical store had 0 scratches after a year. Her 2nd set of lenses from Walmart were completely destroyed with tons of scratches. They are not anti-scratch as advertised. We learned our lesson the hard way!

Set up an appointment to see my eye doctor one last time before he retired. I needed a lat appointment and called a few weeks ago and they told me to come in on the 26th at 530 since there was an opening. I said I’ll take it, get there and the lady I spoke with put it down for 4pm even though I was told 530. Very frustrated because now I can not get in to see the doctor one last time and I pto on an appointment I couldn’t have. I get it, mistakes happen, but they couldn’t even squeeze me in since it was their mistake. Soonest was the 9th of January.

Ordered new progressive plastic lenses for my frames from Walmart because they were the lowest in cost. They were supposed to have a scratch guard & no glare coating on. After 9 mo. one of the lenses had to be replaced because it was badly scratched even though I took good care of them. After 14 mo. the coating on both the lenses was completely wearing off so much that I could not even see out of them any more. They said the lenses only had a 1 yr. warranty so I was out of luck! It was so bad I had to put older lenses in the glasses just to see. Definitely would not recommend getting any lenses from them unless you want to replace them every yr.

Ashley & Erica were both so helpful and very patient with me. I ended up ordering 2 more glasses after picking up another pair.