Walmart Vision Center

This is a great place to get your glasses .. fast, reliable, priced well with no hidden fees. While Walmart may not be the most glamorous, I was impressed with how lovely and upscale this location is. Doesn't feel like you're in a Walmart and the staff is do friendly. Love the beautiful new decor.

Sabrina Brannon is an absolute superstar vision center manager! We’ve been loyal Costco Vision Center customers for years, but when my 12-year-old’s 3 frames (2 back up) broke this summer while playing sports, with no backups left and insurance not renewing until July, Costco wasn’t able to repair or replace them (they had helped with one warranty replacement last summer). After searching online and visiting multiple vision repair shops with no success, I walked into Walmart Vision Center as a last resort. Sabrina Brannon, the Vision Center Manager, went way above and beyond. She listened to my stressful situation, took the time to find two great frames well within our budget that could reuse the lenses from the old Costco frames, and made everything work perfectly, within 20 mins!!!! We even ended up purchasing a high-quality pair of polarized sunglasses from her. She didn’t charge a penny for any adjustments, only for the frames. In a time when customer service can feel rushed and impersonal, Sabrina’s empathy, patience, and genuine desire to help made all the difference. She turned a frustrating experience into a positive one and earned our complete trust. My entire family is now switching to the Walmart Vision Center. Sabrina deserves a huge shoutout and a raise! If you need vision care or glasses, come see her - you won’t be disappointed. Thank you, Sabrina! 🙌

I've been taking my family here for about 8 years now. We've always had great customer service. Dr. Bailey is fantastic. The whole staff is also fabulous, and a special Thank You to Lisa for giving me exceptional customer service recently!

We came in today for a first time contact exam and it was a FANTASTIC experience! Dr. Bailey was so awesome and knowledgeable! He was soo patient and helpful teaching my daughter how to put in contacts for the first time! We will definitely be back again!!

This location has it up sides and down sides for sure. The doctor is wonderful however the employees not so much and left quite a sour taste in my mouth. First of of when I had to get my prescription changed it had required me to get a refund through the store and for my insurence to do a reinstatement for such in order to recover my new prescription I had to order. THAT is not the issue, how ever when working with Gabi she had directed me to call my insurence when I could to see if they could rush the reinstatement due to me needing them sooner, come to find out when I had wasted 20-30 minutes calling my insurence and asking about it and telling them they had refunded it’s not up to the insurence when they can reinstatement. Apparently it had to go to another office which takes 4-8 weeks to respond to the refund then they contact my insurence so my insurence wouldn’t even know it was refunded until after that office has contacted them, GABI basically sent me on a wild goose chase and wasted my time while giving me incorrect information that Was USLESS, thankfully I had recontacted Walmart and Teresa was very helpful in telling me they will check with the work order and see if it can be pushed through any faster by their supervisor and had assured me of a call next day from said person with an update, I wish to never have Gabi again for her assistance because again left me on a wild good chase, gave me attitude the whole time, and was practically useless in finding any sort of help for me needing the glasses sooner, to leave a person without their needed prescription for that long and showing not an ounce of sympathy for the situation or customer care is ridiculous.