Warby Parker - Gold Coast

First time Warby Parker customer here! I had such a lovely experience with all of the staff at this location. The specific salesperson I worked with, Cassie, was amazing — both in helping me find the perfect everyday lenses, and explaining all of the different features they offered, like blue light lenses. I ended up getting a pair of prescription sunglasses as well! At the end, they took extra time to sort out sending a claim to my insurance for me, so I didn’t have to. 10/10 will be coming back for my next pair!

The staff was courteous while I waited for my eye exam. Luke, the optometrist, was excellent. He was friendly, efficient, and very knowledgeable about my vision issue, which he explained clearly and in terms I could easily understand. Because I needed a referral to an ophthalmologist, he provided a comprehensive list of specialists I could contact for further evaluation. The exam was thorough and offered great value. Luke is a credit to Warby Parker. Although I wasn’t able to purchase glasses during this visit, I plan to return to do so. I will definitely return for future exams.

I went here to look for contacts and ended up finding 2 pairs of glasses I love!! And for cheaper than 1 pair of glasses at my normal place. But more important than that. The 2 gals who work there are AMAZING!! They helped me and never made me feel stupid for the millions of questions I had. I’m from Montana and would come back here if I ever need new glasses.

INCREDIBLE styling advice from Kimberly! I had gone to the store to exchange my glasses since the ones I had picked out ultimately did not look good on me and Kimberly instantly found what I needed without even being prompted. Her artistic nature took in my features and knew I needed something low contrast. The glasses she picked out glasses I normally would have never gravitated to but they ended up looking PERFECT on my face. SUPER grateful for her help and highly recommend others lean on her guidance to look their best 😁

Went to the Gold Coast store on State Street for an eye exam and to select glasses. The doctor who conducted the exam was thorough and took the time to explain as the exam progressed. Afterwards, the customer support person did an excellent job at helping to select just the right frames. In fact, she found two frames that really were perfect. Thanks for the very positive experience.